Ratings based on 344 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Great hotel, just what I needed! Clean room, quiet, easy to check in. My only complaint is the wi-fi did not work on the 5th floor so I had to go to the lobby to do work.
Comment from Hotel Management
13 May 2024 by B&B Hotel Berlin City-West, Hotel Management
Dear Lucy,Thank you for taking the time to review us. We are glad to hear that you enjoyed us and apologize for the inconvenience with the WiFi. We hope to welcome you again soon.Kind regardsYour B&B Hotel Berlin City-West
by A verified traveler
Amazing hotel but lacking in facilities
Posted 19 Feb 2024 on HotelsThe hotel room was lovely and very comfortable and the staff were beyond helpful. However, I was told that the renovations would be complete on the 16th February by one of the staff members via live chat. However, this was not the case and the renovations were still ongoing with the breakfast and bar area cornered off due to the ongoing refurbishment work. One of the lifts was always out of order and then the other lift also kept breaking and we had to keep getting the stairs. This would not normally bother us but my partner has recently bruised her ankle and climbing up and down the stairs was a bit of a strain on her ankle. Also our hotel key key cards kept having to be reset. Overall the style and comfort of the hotel was amazing but the facilities need some work and there needs to be clarification on when and where the renovation work was taking place. Seems a bit unfair for the hotel to charge the same prices when the facilities are not up to scratch.
Comment from Hotel Management
19 Feb 2024 by B&B Hotel Berlin City-West, Hotel Management
Thanks for your honest and sincere review.
by A verified traveler
Posted 9 Feb 2024 on Hotels
by A verified traveler
Posted 22 Jan 2024
by A verified traveler
Posted 18 Sep 2022 on Orbitz
Helpful staff, comfortable beds, and super easy access to the U-Bahn station. Grocery stores and other food options all in close walking distance.
by A verified traveler
Posted 5 Sep 2022
This is a standard budget hotel in the west of the city. Clean, affordable and convenient for public transport.
by A verified traveler
Posted 2 Jul 2022
Checked in and was informed the hotel's airconditioner was not working (late June) and that complimentary water was the substitute. There almost never was water available as they originally claimed though. Stay somewhere closer to center for the money you pay to stay here.
by A verified traveler
Posted 21 Jun 2022 on Hotels
Not so good
by A verified traveler
Berlin long weekend
Posted 30 May 2022 on HotelsClean and relatively comfortable. Quite basic, rooms are quite small.
by A verified traveler
Posted 26 Nov 2021 on Hotels
Good quality budget hotel stay, Staff friendly and helpful
