Ratings based on 837 Verified Reviews

4.1 out of 5
73% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 May 2024
If you’re staying in the Karlshorst area this is an excellent choice. A short walk from Tierpark U-Bahn and directly next to a tram stop it’s a clean, cheerful modern hotel with friendly staff and a lovely breakfast room. I dropped one star where I would only have deducted a half, because having requested a toilet roll at reception it never turned up. Despite breakfast not being included in my deal via Expedia, reception insisted it was despite my denials. Fine on the first morning but I was questioned on the second and required to pay. This wasn’t a problem as I had been prepared to pay anyway but reception need to double check this on arrival as it’s hard not to feel uncomfortable when staff are looming over your table! My room had no air conditioning which may be a deal breaker for some, especially as Berlin can get hot, but there were large openable windows so it wasn’t hard to cool the room and we have to save the planet after all!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2023
2 out of 5
by A verified traveler

Not good at all

Posted 12 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Great business hotel.

Posted 8 Oct 2023 on Hotels
Really good Business Hotel. Not a place to party in Berlin but good location and facilities. Helpful staff. Didn’t have time for breakfast this time but will hopefully try next time.
3 out of 5
by A verified traveler

Posted 4 Oct 2023
The hotel just a standard,no air-con in room, when summer time you won`t get sleep.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 24 Sep 2023
The room was very large. Hotel is a short walk to line 5 Ubahn. There is a grocery store nearby and a small restaurant. They have both a soda and beer vending machine for reasonable prices. Breakfast was good, although very crowded after 8:30 Saturday.
3 out of 5
by A verified traveler from Joliet

Posted 30 Aug 2023
No AC, very hot in August. Shower door leaked to the floor. No refrigerator or microwave. The room itself was lovely.
5 out of 5
by A verified traveler

Honest review

Posted 29 Aug 2023 on Hotels
Very helpful staff also friendly. Ideal location to travel in and around Berlin if you wish to sightsee. The food was of a high standard.Rooms and hotel overall extremely clean and spacious.Reception staff wonderful and nothing was too much trouble.I would definitely stay here again and more than happy to recommend this hotel.