Ratings based on 93 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2023 on Hotels
by A verified traveler
Posted 17 Jul 2023
I just like the hotel
by A verified traveler
The devil is in the details
Posted 14 Jun 2022 on HotelsToilet seat and bowl had dried-in spots on them. Not many, but clearly visible and the cleaning crew obviously dos not have not the time to care about those details: detergents had been applied but these spots missed. The brush was soiled. Now I could clean the toilet some more without a problem but a) for 130 bucks I expect spotless plus it b) raises the follow-up question: what else did they omit? TV remote? door handles? fridge?
The "can't open windows" approach is one thing, I don't like it but as it's part of the energy deal I can see the point. The ventilation, though, comes up audible on regular settings, not "boost", not just for start-up so if you are susceptible to being disturbed in your sleep by such events you better are ok with wearing earplugs at night. Hint: provide some in the rooms, there's quite some noise from the street coming in.
Plus for air conditioning. Mitsubishi, top equipment.
Bed comfy, above what I expected.
Comment from Hotel Management
14 Jun 2022 by Team Mezzo, Hotel Management
Dear Thomas, First of all we would like to thank you for taking the time to write this review.
However, we are sorry that you did not enjoy your stay with us at Mezzo.
We will look internally at what went wrong when cleaning the room.
As for the ventilation, it can be made louder and/or quieter by pressing the arrows. These can be turned off completely, but of course we don't recommend that.
We would also like to thank you for the tip to put earplugs in the room.
We look forward to welcoming you again in our hotel.
by A verified traveler
Posted 10 May 2022
by A verified traveler
Posted 12 Apr 2022
by A verified traveler
Good value
Posted 4 Nov 2021 on HotelsGreat location for our company offices and also nice restaurant on site
Comment from Hotel Management
4 Nov 2021 by Team Mezzo, Hotel Management
Dear
Thank you for this score! We do appreciate your feedback.
by A verified traveler
Posted 9 Sep 2021 on Hotels
Modern large room and large bathroom, free coffee in the lobby
Comment from Hotel Management
11 Sep 2021 by Team Mezzo, Hotel Management
Dear Charles
Thank you for this score! We highly appreciate your feedback.
by A verified traveler
Clean hotel, comfortable stay
Posted 10 Jun 2021 on HotelsFrequent guest.
Clean hotel with all amenities needed, feels like 4 star. Only thing to improve on is a separation of the shower area in the bathroom so that the floor doesn’t get wet. Other than that, good place to stay.
Comment from Hotel Management
10 Jun 2021 by Mezzo Reception, Hotel Management
Dear guest
Thank you for this kind review. We value your opinion.
Kind regards
Mezzo team
by A verified traveler
Posted 22 Jan 2020 on Hotels
by A verified traveler
Posted 21 Oct 2019 on Hotels
