Ratings based on 688 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Great breakfast
Quite a bit of outside noise
Comment from Hotel Management
12 Jun 2024 by Front office, Hotel Management
Hi Jill, Thank you for the feedback! We are so sorry about the noise.
by A verified traveler
Posted 7 Jun 2024
Excellent service and location. Wonderful breakfast.
Comment from Hotel Management
8 Jun 2024 by Front Office, Hotel Management
Hi CarlaThank you so much for the positive feedback, we hop to see you again on another occasion
by A verified traveler from Kinston
Posted 5 Jun 2024
Excellent hotel in the center of Bergen. Huge room, and nice restaurant right next to the hotel. Staff was great, and would stay there again.
Comment from Hotel Management
5 Jun 2024 by Front Office, Hotel Management
Hi Robert Thank you so mutch for the positive feedback We hope to see you againg on another occasion
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Front Office, Hotel Management
Hi StephenThank you so mutch for the positive feedback We hope to see you againg on another occasion
by A verified traveler
Posted 4 Jun 2024
Room was well laid out, a bit on smaller side, very clean. Windows opened nicely to let in fresh Bergen air!
Comment from Hotel Management
5 Jun 2024 by Front Office, Hotel Management
Hi BarryThank you so mutch for the positive feedback We hope to see you againg on another occasion
by A verified traveler
Posted 4 Jun 2024
We had booked 2 nights here but unfortunately could stay just 1 night as our flight got delayed. The rooms are tiny with not much space to keep luggage. The room was clean and adequate though as we spent most of our time out.
Breakfast was really good compared to other hotels in Europe. There was lots of choice. Only complaint was the coffee machine was not working so well but the lady kindly helped with it when I asked.
Regarding the bathroom, it’s really tiny as well. Not much space in the shower. Also the shower gel/shampoo got over just after 1 person showered. The bottle is opaque so we couldn’t even see how much was there. I never had this issue in any other hotel till date.
The location is excellent. City centre and walkable to Bryggen area.
Comment from Hotel Management
4 Jun 2024 by Henrik, Hotel Management
Dear Ashish,Thank you so much for your good rating!I'm sorry to hear that your shampoo ran out after only one shower, this is not how it should be and i will look into in. I hope we get to see you again!
by A verified traveler
Posted 29 May 2024
The surroundings could be mainted better
Comment from Hotel Management
29 May 2024 by Front Office, Hotel Management
HiThank you for the feedback, we will look in to it
by A verified traveler
Posted 26 May 2024
Lovely hotel! Comfortable beds, super great location right by the train station and the downtown. Astonishingly good included breakfast! Highly recommend!
Comment from Hotel Management
26 May 2024 by Front Office, Hotel Management
Hi GigiThank you so much for the nice feedback, and we hope to see you again on another occation
by A verified traveler
Posted 21 May 2024
Breakfast was spectacular
Comment from Hotel Management
24 May 2024 by Front Office, Hotel Management
Hi RochelleThank you for the nice feedback, we will let the breakfast staff know about it
by A verified traveler
Posted 13 May 2024
Very well located; steps to skyss train for quick access to and from airport.
Room was clean and well-appointed
Comment from Hotel Management
14 May 2024 by Front Office, Hotel Management
Hi Katie, Thank you so much for the positive feedback, and we hope to see you again on another occasion!
