Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
The property needs an update. The carpets are in need or replacement as well as the tv's. It would be nice to have smart tv's in this modern time. As usual the staff and food were both excellent.
Comment from Hotel Management
23 May 2024 by Torgrim, Hotel Management
Thank you for your stay here at Scandic Ørnen and for your rating. Welcome back!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
23 May 2024 by Torgrim, Hotel Management
Thank you for your stay here at Scandic Ørnen and for your rating. Welcome back!
by A verified traveler
Posted 5 May 2024
by A verified traveler from Washington
Posted 23 Mar 2024
Comment from Hotel Management
19 Apr 2024 by Torgrim, Hotel Management
Dear James, Thank you for staying with us here at Scandic Ørnen and for leaving your rating here on Expedia. Welcome back! Best Wishes, Scandic Ørnen
by A verified traveler
Posted 18 Mar 2024
Great hot and cold buffet breakfast provided. Modern hotel at very reasonable rates close to the Train station and within walking distance to dining abd shopping.
Comment from Hotel Management
19 Mar 2024 by Torgrim, Hotel Management
Dear Edmund, Thank you for staying with us here at Scandic Ørnen and for leaving your comments and rating here on Expedia. Pleased yo read you liked our breakfast, location and value for money. Welcome back! Best Wishes, Scandic Ørnen
by A verified traveler
Posted 14 Mar 2024
The hotel is a less than a 5 minute walk from the bus/train station. The receptionist was very helpful ( able to leave luggage for 2 days while we went on a train excursion). The upper corner room was spacious and clean. Water pressure was great. We were given breakfast treats in a bag to go, we checked out very early. A pleasant surprise.
Comment from Hotel Management
14 Mar 2024 by Torgrim, Hotel Management
Thank you for such a detailed review Irka M! We're thrilled to hear about your positive experience.It's fantastic that you found our location convenient, just a short walk from the bus/train station. We're also delighted our receptionist was able to assist you with luggage storage for your excursion – that's exactly what we strive for!We appreciate you mentioning the spaciousness and cleanliness of your upper corner room, along with the fantastic water pressure. And what a lovely surprise to hear we provided breakfast treats to go for your early check-out – we're happy we could help you start your day off smoothly!Thank you again for choosing our hotel. We hope to welcome you back whenever your travels bring you this way!Best Wishes, Scandic Ørnen
by A verified traveler
Overall good
Posted 25 Jan 2024 on HotelsPleasant stay. Room comfortable. Breakfast options very good. Only let down was the gym, which was very poorly equipped and not up to the standard of the rest of the hotel.
Comment from Hotel Management
28 Jan 2024 by SØ, Hotel Management
Dear, Adam. Thank you for staying with us here at Scandic Ørnen and for taking the time to give us your rating and feedback. It is much appreciated. Pleased to hear that you had a pleasant stay. Welcome back. Regards, SØ.
by A verified traveler
Posted 17 Jan 2024
Comment from Hotel Management
6 Feb 2024 by Torgrim, Hotel Management
Dear Khun Porntip, Thank you for staying with us here at Scandic Ørnen and for leaving your rating here on Expedia. Welcome back! Best Wishes, Scandic Ørnen
by A verified traveler
A bit chaotic stay
Posted 14 Jan 2024 on HotelsI stayed here with my son for 3 nights in separate rooms.
Location: easy to access, but right next to the bus station with a busy traffic.
The windows/ curtains are engulfing some of the noise, but if you need a good night sleep - you might ask for a quieter room in the hotel.
Lobby and check-in was great, a bit slow as they have a new booking system and the database did not work well.
Rooms: clean, comfortable beds but the furniture was wore down and the bathroom's door couldn't be closed, the ceilings / some panels were unstable and moving during the heating. My son could't sleep and had to fix the panels with his bag to stop the noise.
Breakfast: really amazing, you could eat something with any special diet, very huge variety, fresh every day.
The only thing that made us disappointed was a miscommunication about breakfast time: we were leaving the hotel on a Sunday morning and were hoping to get two sandwiches before we leave. I went to the reception on Saturday morning to request this and they said: breakfast tomorrow starts at 6:30 am. I was a bit uncertain and we asked it again in the evening and we got the same 6:30 breakfast.
I was just hoping to have a quick bite before out trip BUT - the restaurant was closed - a kind woman was setting up the food at 6:45 but she said that they open at 7:30 ( this was on the elevators info as well) and she really couldn't give anything for us - saying that there is nothing ready.
We left hungry and a bit sad after all.
Comment from Hotel Management
6 Feb 2024 by Torgrim, Hotel Management
Dear Gabriella, Thank you for staying with us here at Scandic Ørnen and for leaving your rating here on hotels.com. Welcome back! Best Wishes, Scandic Ørnen
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
17 Jan 2024 by Torgrim, Hotel Management
Dear Evan, Thank you for staying with us here at Scandic Ørnen and for leaving your rating and comments here on boking.com. Best Wishes, Scandic Ørnen
