Ratings based on 947 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Delta
Posted 18 Feb 2024
Great stay and even better breakfast! Location right down by the harbour and fish market area
Comment from Hotel Management
21 Feb 2024 by Mette, Hotel Management
Dear GuestThank you for your nice review.Kind RegardsTeam Neptun
by A verified traveler
Posted 18 Feb 2024
Service
Comment from Hotel Management
21 Feb 2024 by Mette, Hotel Management
Dear GuestThank you for you review.Kind RegardsTeam Neptun
by A verified traveler
Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
19 Dec 2023 by Metlon, Hotel Management
Hi Thank you very much for your review.Kind RegardsTeam Neptun
by A verified traveler
Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
15 Nov 2023 by Metlon, Hotel Management
Dear GuestThank you for your review.Kind RegardsTeam Neptun
by A verified traveler from Pittsburgh
Posted 6 Oct 2023
Excellent location if traveling by ferry. Also within walking distance of train terminal. Great breakfast options.
Comment from Hotel Management
15 Oct 2023 by Metlon, Hotel Management
Dear guestThank you for your feedback.Kind RegardsTeam Neptun
by A verified traveler
Posted 14 Sep 2023
Not enough english speaking tv channels.
No news channels like BBC. SKY OR CNN.
Comment from Hotel Management
19 Sep 2023 by Metlon, Hotel Management
Dear GuestThank you for your feedback.Kind RegardsTeam Neptun
by A verified traveler
Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
10 Sep 2023 by Mette, Hotel Management
Thank you for your nice feedback.Kind RegardsTeam Neptun
by A verified traveler
Posted 7 Sep 2023
Did not have basic amenities in the room that anyone will need, like phone to call the front desk, charging phone, etc. Very old building without upgrading the interior. Had old smell from I believe from floor and carpet.
Breakfast was very good.
Comment from Hotel Management
10 Sep 2023 by Mette, Hotel Management
Dear GuestThank you for your feedback.We are happy you enjoyed our breakfast. And we are sorry that you had a bad experience with our rooms.Kind RegardsTeam Neptun
by A verified traveler
Posted 28 Aug 2023 on Hotels
Location is perfect, vety close to Bergen port. Bus hotel is rather old and need renovation. Room was spacy but without AC. Breakfast was also very good as always in Scandic hotels.
Comment from Hotel Management
30 Aug 2023 by Mette Lønningen, Hotel Management
Thank you for your feedback.Kind RegardsTeam Neptun
by A verified traveler
Posted 15 Aug 2023 on Hotels
Comment from Hotel Management
30 Aug 2023 by Mette Lønningen, Hotel Management
Thank you for your feedback.Kind RegardsTeam Neptun
