Ratings based on 804 Verified Reviews

3.8 out of 5
93% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 May 2024
5 out of 5
by A verified traveler

Posted 29 May 2024
I had a fantastic stay at this hotel! The location is superb - a 10 minute walk from the train station and a 5 minute walk to the harbour area and light rail station to the airport. The hotel sits above a shopping complex, and a large supermarket on the ground floor (Rema 1000). It was a bit difficult to find, but the mall staff were very helpful in helping me to locate the hotel within the shopping mall. The rooms are very comfortable, have funky decor/lighting and had everything I needed for a good night's sleep. The bed was very comfortable with an amazing duvet and lovely pillows. The shower was exceptional and bathroom was spic and span! The staff were very lovely and offered me free breakfast because of a problem they were having with their app (this was very much appreciated!). The breakfast was so amazing, with so many varieties and options to choose from. Loved the scrambled eggs, bacon, cheeses, yum! Anything you could possibly want for breakfast, they had on offer. Free coffee and tea in the hallway, which was an added bonus. Check-in and check-out were efficient. I appreciated having a large flatscreen tv in my room as well as an electric kettle. There was also a desk, chair, luggage storage bench and hangers. Toiletries included: bar soap, shampoo bottles, and body lotion. 2 bath towels and 2 hand towels provided. Air conditioning was great and wifi signal was strong throughout! Just a superb hotel overall! Staff made my stay exceptionally comfortable!
4 out of 5
by A verified traveler from Thornhill Markham

Posted 26 May 2024
This hotel was very conveniently located in Bergen. We walked to the other Magic hotel to get our keys for check in as our mobile esims were not functioning well when we arrived. Many shopping and dining options nearby and close walk to train station and main area of the city.
3 out of 5
by A verified traveler

Posted 23 May 2024
Comment from Hotel Management
26 May 2024 by kirstin, Hotel Management
Thank you for the rating!
2 out of 5
by A verified traveler from Woodland Park

Posted 17 May 2024
This property does not have staff on site which was a problem when the keyless check-in system did not work.
2 out of 5
by A verified traveler

Posted 10 May 2024
The address we received was wrong. There is no parking available.
4 out of 5
by A verified traveler

Posted 5 May 2024
A for location which is central and walking distance to all the main sights in Bergen with plenty of restaurants as well. If you’re looking for somewhere quiet though, skip this place. The rooms have no AC so we had to sleep with our windows open and it was really loud as we faced a bus stop - and the garbage trucks rolled by before 6 so there was much banging and clanging as they did there pick up. Bathrooms are also quite small.
2 out of 5
by A verified traveler

Posted 2 May 2024
Comment from Hotel Management
9 May 2024 by kirstin, Hotel Management
Thank you for the rating!
5 out of 5
by A verified traveler

Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
28 Jan 2024 by Ann Heidi, Hotel Management
Hei Tonje, Tusen takk for at du har tatt deg tid til å gi tilbakemelding på ditt opphold. Vi ønsker deg hjertelig velkommen tilbake ved neste anledning!
5 out of 5
by A verified traveler

Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
28 Jan 2024 by Ann Heidi, Hotel Management
Hei Joacim, Tusen takk for at du har tatt deg tid til å gi tilbakemelding på ditt opphold. Vi ønsker deg hjertelig velkommen tilbake ved neste anledning!