Ratings based on 911 Verified Reviews

4.0 out of 5
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 May 2024
Comment from Hotel Management
5 Jun 2024 by Reception, Heimen Hotel, Hotel Management
Thank you for your feedback! We appreciate it
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Best breakfast options of our whole trip in Europe! Plentiful array of delicious food. From fresh bread, fish, vegetables, homemade pate, yogurt cereal and fruit, to traditional options like bacon, sausages and scrambled eggs. Fresh jiuce. Even Green and ginger shots! Something for everyone in your party. Even alternate options like oat milk, and gluten free bread. Thank you chef for taking care of us! We were well fed and felt completely ready to tackle a full day of touring.
Comment from Hotel Management
5 Jun 2024 by Reception, Heimen Hotel, Hotel Management
Thank you for your nice feedback! We appreciate it
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Comment from Hotel Management
5 Jun 2024 by Reception, Heimen Hotel, Hotel Management
Thank you for your nice feedback! We appreciate it
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Very helpful staff great breakfast buffet
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 19 Feb 2024
I recently had the pleasure of staying at Heimen Hotel and was warmed by the exceptional service. From the moment I stepped into the lobby, I was greeted with warmth and genuine hospitality that set the tone for the entire stay. The staff that worked the shift during my arrival at 6 in the morning demonstrated a level of attentiveness and professionalism that exceeded my expectations. She anticipated my needs before I even had to ask. Whether it was arranging early checkin, providing luggage storage, recommendations; she did so with grace and efficiency One standout feature of the hotel was their breakfast spread. The kitchen Team did a great job providing delicious and scrumptious breakfast to the people staying at Heimen Hotel. Moreover, the cleanliness and comfort of the accommodations were top-notch. The room was immaculate, with heated floor in the bathroom, water heater. Overall, the stay at Heimen Hotel was a memorabld and unforgettable experience. From the checkin to the breakfast spread, every guest would feel warmed by its people running the hotel
5 out of 5
by A verified traveler

Posted 1 Feb 2024
Best breakfast in Bergen. Lift out of action but receptionist carried my case up two flights of stairs. Staff very helpful and friendly. Called us a cab and let us make tea when we arrived back very wet. Really liked the ambience of the dining room beautifully decorated in modern Norwegian style. Well done we will be back.
5 out of 5
by A verified traveler

Posted 22 Jan 2024
We had a very comfortable stay for 3 nights, including a 2am arrival where we were cheerily greeted and made to feel welcome. The hotel was comfortable, clean and warm. The buffet breakfast had a good selection of food, and free tea and coffee were available for guests through the day. We even had some complimentary cake one afternoon. The location is very good, being across from Bryggen and a short walk to everywhere.
5 out of 5
by A verified traveler from Aberdeen

Posted 20 Jan 2024 on Ebookers
Very welcoming hotel with friendly staff and a lovely atmosphere. Lovely room. Very quiet and relaxing. Bed was REALLY comfortable. Great shower. Breakfast options were great, lots of choice but ‘hot’ food would have been better if it were actually served hot and the carrot sticks would be better peeled fresh each day. Nobody dives in to day old carrots. Tea, coffee and hot chocolate throughout the day was a really nice touch. Wouldn’t hesitate to recommend. Super place to stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2023 on Hotels