Ratings based on 660 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Totally outstanding hotel. Comfortable, welcoming and perfectly located to explore the heart of Bergen. Breakfast was outstanding and the team was kind and courteous. We spent 7 nights here and highly recommend this hotel to others. The meatballs at breakfast were superb
Comment from Hotel Management
17 Jun 2024 by Bergen Habour Hotel, Hotel Management
Dear David, Thank you very much for your kind evaluation. We wish you a nice summer and welcome back to us. Kind regards l
by A verified traveler
Posted 9 Jun 2024
The staff were very friendly and helpful
Comment from Hotel Management
10 Jun 2024 by Bergen Habour Hotel, Hotel Management
Thank you for your nice feedback.It is highly appreciated. Welcome back. Kind regards,
by A verified traveler from Wellesley
Posted 1 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Bergen Habour Hotel, Hotel Management
Thank you for your nice feedback.It is highly appreciated. Welcome back. Kind regards,
by A verified traveler from Cambridge
Posted 28 May 2024
A
Comment from Hotel Management
9 Jun 2024 by Bergen Habour Hotel, Hotel Management
Thank you for your nice feedback.It is highly appreciated. Welcome back. Kind regards,
by A verified traveler
Posted 21 May 2024
I already did
Comment from Hotel Management
30 May 2024 by jp, Hotel Management
Dear Jack,Thank you for your kind feedback.It is highly appreciated Welcome back. Kind regards,
by A verified traveler
Posted 20 May 2024
Great location right in the center of everything, friendly staff, great breakfast, and clean rooms. I would recommend staying here.
Comment from Hotel Management
20 May 2024 by Bergen Habour Hotel, Hotel Management
Dear Dylan,Thank you for your kind feedback.It is highly appreciated Welcome back. Kind regards,
by A verified traveler
Posted 10 May 2024
We have vegetarian diet which we informated the front desk about but no importance given to request, servers have no idea about ingreadents used for making breakfast and we couldn't enjoy the breakfast. One of the front desk lady was constantly talking to us about climate change and people travelling a lot and issues of carbon footprint while we respect the subject but we wanted to have a peaceful coffee after long day of travel but she wouldn't stop and let us sit in peace. Room was ok and clean.
Comment from Hotel Management
13 May 2024 by Bergen Habour Hotel, Hotel Management
Dear Dhwani,,Thank you for the constructive feedback.We are so sorry to hear that you were not satisfied with our ability to point out vegetarian products on our breakfast buffet failed. We will of course take action to make sure that vagetarians will enjoy a nice breakfast.We hope to see you at our hotel again a wish you a nice vacation in Norway.
by A verified traveler
Posted 21 Apr 2024
Breakfast was fabulous.
Comment from Hotel Management
22 Apr 2024 by Bergen Habour Hotel, Hotel Management
Dear Linda, Thank you for your feed back.It is highly appreciated Welcome back. Kind regards,
by A verified traveler
Posted 14 Mar 2024
The shower drainage was blocked and the staff moved us to another room straight away. On the new room, the shower was ok, however, we found a pair of socks on the floor and one of the power sockets next to our bed wasn't working. Apart from that, the staff was very kind and friendly.
Comment from Hotel Management
15 Mar 2024 by Team Bergen Habour Hotel, Hotel Management
Dear Guest. It makes us very sad to read your comment after your stay with us. This is absolutely not the level we want to have and will of course follow up on your comment. We hope to be able to show you the hotel we want to be on your next visit to Bergen. Welcome.
by A verified traveler
Posted 12 Mar 2024 on Travelocity
Comment from Hotel Management
3 Apr 2024 by jp, Hotel Management
Dear Richard, Thank you for your feedback. We truly appreciate it! Best regards, Team BHH
