Ratings based on 972 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
This hotel appears newly renovated, with very comfortable rooms, beds, and baths. The breakfast buffet was above average: eggs, bacon, sliced ham and cheese, breads, pastries, etc. I wish they had crustier break I could slice and toast with a good jam, but you can't have everything.
Great location in Bergamo, with a short walk to the funicular or to excellent restaurants. Highly recommended.
Comment from Hotel Management
14 Jun 2024 by Hotel San Marco, Hotel Management
Dear Mr. David, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 6 Jun 2024
Positives
Room spotlessly
clean and everything provided for. Tea and coffee, bottled water in fridge daily. Bath and powerful overhead shower. Toiletries.
Amazing view of old city from our balcony.
Convenient for city centre and funicular was about 10 minute walk.
Breakfast: Good choices. Cheeses ham fruit croissants bacon scrambled eggs and so much more. Coffee very good.
Negatives Room furniture and decor needed updating. Balcony too.
Comment from Hotel Management
14 Jun 2024 by Hotel San Marco, Hotel Management
Dear Mr. Olwyn, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 15 May 2024
The superior room was in fact a suite,with balcony and corner jacuzzi bath.Situated a short walk from the high town funicular
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Comment from Hotel Management
15 May 2024 by Hotel San Marco, Hotel Management
Dear Mr. Brian, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 12 May 2024
Clean, great staff.
Comment from Hotel Management
15 May 2024 by Hotel San Marco, Hotel Management
Dear Mr. Adam, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 29 Apr 2024
Excellent hotel in a great location, walkable to all areas and close to bus lines. Fantastic staff and a very good breakfast.
Comment from Hotel Management
3 May 2024 by Hotel San Marco, Hotel Management
Dear Mrs. Marbeth, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
15 May 2024 by Hotel San Marco, Hotel Management
Dear Mrs. Milena, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
31 Mar 2024 by Hotel San Marco, Hotel Management
Dear Mrs. Anna Maria Giulia, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Hotel San Marco, Hotel Management
Dear Mr. Mikolaj, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Hotel San Marco, Hotel Management
Dear Mr. Friedrich, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
by A verified traveler
Posted 19 Feb 2024
Fantastic position for both the main town and old town.
Comment from Hotel Management
23 Feb 2024 by Hotel San Marco, Hotel Management
Dear Mrs. Wendy, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
