Ratings based on 45 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 13 Apr 2024
Staff is amazing, property was very clean and I felt at home.
by A verified traveler
Posted 28 Feb 2024
Our first interaction with the driver was nice who picked us up from the ferry. The room looked just like the picture on the website.We stayed in the original hotel which has wonderful a ambiance. The staff were friendly, accommodating and helpful. The view is beautiful, the food from the restaurant was always on point.You can walk from the hotel into town and take the shuttle back at the set times or if up to more exercise you can walk back, it takes about 30minutes both ways. The amenities they advertise were a nice addition if you plan to stay there and not travel to town.We will book again and recommend to others. Thank you for a wonderful experience we were truly spoiled.
by A verified traveler
Posted 7 Feb 2024
I completely enjoyed my stay at Spring Hotel in every way. The staff are wonderful. I can’t say enough how much I enjoyed my stay there. The rooms and bedding were impeccable, I couldn’t have been happier. There is a bus the manager Glen gives rides on a regular schedule in and out of town and he will go out of his way to take you to different beaches etc. that are not on the normal route. It’s lovely place with lovely people I highly recommended Spring Hotel.
Comment from Hotel Management
29 Feb 2024 by Jason, Hotel Management
Thank you for staying with us. It was a please hosting you.
by A verified traveler
Posted 30 Jan 2024
A lovely place to stay. Wonderful facility all around, wonderful staff. Be patient, your on island time. Highly recommend.
by A verified traveler
Posted 14 Jan 2024
by A verified traveler
Posted 2 Jan 2024
Loved the staff. Glenn, the manager, was always available for anything we needed. The pool is just right forcooling off after enjoying the ever-present sun. The view is spectacular. Its just a short ride to town with its little shops and lots of restaurants and bars. I will definitely be going back.
by A verified traveler
Posted 27 Apr 2023
Very nice location with beautiful hillside views. The server Helen during the day time was very friendly and helpful. The evening girl not so much. The only problem we had while staying there was the cold water. not sure if we're doing it right; However it was a overall great place to stay. highly recomended.
by A verified traveler from Mississauga
Posted 7 Apr 2023
Very deceiving. I thought it was by the beach like the picture on the website and on the bequai ferry. It's was very far in the forest, up a hill. I chose beach view. But there was no beach. The beach was far from the hill. It's a lie. Don't use beach view. The shuttle offered to go to the city didn't make sense. Checkin is at 2. Shuttle to the beach at 3pm. Return shuttle from the city is at 5 or 7. If you use the 7 pm shuttle, the restaurant closes at 8. No time. And there's no sense using the 5pm return shuttle. Not enough time to spend at beach. The room appears nice when you fist arrive but more time pass you notice a bunch of bad stuff. The windows have cracks, and lizards could come in the room. The shower drain was blocked. The place was deserted. We were the only couple there. I have never been in an empty hotel. Unless people were hiding sleeping in their room because they had no choice. However the waitress was nice. The barmaid could not have a conversation. What was that ? Please remove your ad on the bequai ferry showing beach view. You are deceiving a lots of people.
Comment from Hotel Management
8 Apr 2023 by Jason, Hotel Management
Thank you for your visit. We realize a few hours stay just doesn’t give sufficient time unwind.
by A verified traveler
Posted 5 Mar 2023
The staff were fantastic. However, management charged us extra for breakfast despite the listing stating explicitly "breakfast included" ... even their own menu stated it!!
Comment from Hotel Management
8 Apr 2023 by Jason, Hotel Management
Thank you for stay with us. There are various booking options, we look forward to advising our guest accordingly.
