Ratings based on 742 Verified Reviews

4.0 out of 5
83% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 6 Dec 2023
Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
4 out of 5
by A verified traveler

Posted 18 Nov 2023
Average good
5 out of 5
by A verified traveler

Posted 9 Nov 2023
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.
5 out of 5
by A verified traveler

Posted 23 Sep 2023
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
4 out of 5
by A verified traveler

Nice views

Posted 23 Sep 2023 on Hotels
Very pleasant stay. Nice views and great Onsen is a plus
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2022 on Hotels
5 out of 5
by A verified traveler

A Secret Gem in Beppu

Posted 24 Dec 2021 on Hotels
If your looking for a unique experience in Beppu this is the place. You can get the traditional Japanese Inn style or Western style room and the Onsen is very big with a sauna on the male and female side, body wash shampoo and conditioner are available at each of the wash station. They will come to your room around 1800 to set up your futon in your Japanese style room it's a lovely surprise after being out n about all day.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2021
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