Ratings based on 44 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jan 2024
When we arrived and checked in, and entered the assigned room, we quickly realized that the room was never cleaned from previous guests. The beds were all tossed, towels all over the bathroom floor, to of bottles and garbage on the counter. Lucky for me, my wife speaks Japanese and we were able to read the management company which resettled us in the same unit on the 2nd floor within about 15 minutes. If you didn't speak Japanese (which I don't) and arrived there, it would have been a moment of panic for sure. We were told that we would get confirmation of the rebooking into the new room, but it never came. We simply stayed the night and checked out the next day as planned. Overall the place is nice and comfortable, but was shocking to see it in it's messy state when we first arrived, never had that happen with any hotel or Airbnb I have stayed at ever.
by A verified traveler
Posted 5 Feb 2023 on Hotels
Comment from Hotel Management
5 Feb 2023 by Customer Support, Hotel Management
Thank you for booking our facility.We are very pleased to receive your highly positive review.We hope you will continue to patronize our hotel as we strive to satisfy our guests in the future. We look forward to welcoming you again.
by A verified traveler
Posted 23 Dec 2022 on Hotels
Positives: The self-Checkin and Checkout instructions are clear and easy to follow; zero hassle. The room is clean and comfortable. My family enjoyed the stay very much. I was able to park my rental car on-site for 3 days without any difficulties.
Point to take note of: Light sleepers may wish to note that this property is located beside the train tracks.
Comment from Hotel Management
23 Dec 2022 by Customer Support, Hotel Management
Thank you very much for choosing our hotel. Thank you also for your feedback. We are glad to hear that you had a pleasant stay with us. We will make every effort to make your stay with us as pleasant as possible. We look forward to welcoming you again.
by A verified traveler from Hong Kong
Posted 26 Feb 2020
The lighting in the room was nicely designed. The decor was tasteful and the amenities exceeded my expectation. The only thing was there wasn’t any proper natural sunlight in the room and the host was not flexible in providing a slightly later check out time. The check out time of 10am was too early.
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 5 Apr 2024
綺麗で生活しやすい。
Comment from Hotel Management
21 Apr 2024 by カスタマーサポート, Hotel Management
この度は当ホテルをご利用いただき誠に有難うございます。また、お褒めのお言葉を頂戴しスタッフ一同大変嬉しく思っております。今後もお客様にご満足していただけますよう、努力して参りますので、ご愛顧いただければ幸いでございます。またのお越しを心よりお待ちしております。
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
21 Apr 2024 by Customer support, Hotel Management
Thank you very much for choosing our hotel. Thank you very much for taking the time out of your busy schedule to give us your rating. We will do our best to make your stay as comfortable as possible. We look forward to serving you again.
by A verified traveler
Posted 6 Jan 2024
駅から近く、完全セキュリティで安心！設備もきれいで、洗濯機と浴室乾燥助かりました。干すツールがあればさらに良かったです。
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 16 Dec 2023 on Hotels
