Ratings based on 350 Verified Reviews

4.8 out of 5
83% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Highly recommended!

Posted 29 Dec 2023 on Hotels
Excellent hotel. Wonderful experience for my family and me. Kaiseki dinner was great. View of the sea was awesome. Highly recommended!
5 out of 5
by A verified traveler

Posted 12 Dec 2023
I love the space and the vibes of the hotel. The seaview is awesome and there is so much space in the room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 14 Jul 2022 on Orbitz
We stayed in the suite with private pool. Pleasant stay. Orbitz doesn't give you option of dining in room or upgrading menu. Also valet is only upon arrival, check out was find car and load it by yourself.
4 out of 5
by A verified traveler from Otsu

This traveler left a rating score only Posted 12 Mar 2022
4 out of 5
by A verified traveler

Comfortable

Posted 16 Nov 2021 on Hotels
The location of the hotel is excellent, not too far from downtown but with sufficient privacy next to the ocean. The hotel room and facilities are actually older and more worn than what we had imagined from the photos. The hotel onsen area could use some renovation in addition to upgrading of amenities as everything just seemed old in consideration of the price per night.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2021 on Hotels
4 out of 5
by A verified traveler

Really nice place

Posted 4 May 2021 on Hotels
Nice hotel with beautiful ocean view! Friendly satf
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2019 on Hotels