Ratings based on 88 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Feb 2024 on Hotels
by A verified traveler
Posted 20 Aug 2023
Comment from Hotel Management
23 Aug 2023 by Clara Gonzalbez - Guest Experience, Hotel Management
Dear Katherine;Thank you for the good review of your stay.We look forward to welcoming you again. We hope it will be very soon.Best regards from all the team
by A verified traveler
Posted 10 Aug 2023
The venue and property was spectacular. The views were like none other. The service was terrible!! I ordered champagne to be sent over to a group of friends on several different times one evening and it were never received. On the same evening, I ordered a glass of wine and waited more than thirty minutes for it and had to continuously ask for it. I wish I could say that the lack of service was because the bar/ restaurant was busy, but that was not the case. I was the only person in the bar and the party I was attempting to send over drinks to were the only ones on patio. The next morning, I ordered a coffee in lounge area at 10 am. I was told I needed to order at pool with outside server. What they neglected to tell me that the person who tends to the bar, did not start until noon. At which point I went to the main desk and asked to speak to the manager. Upon listening to my experiences, the manager simply stated that they servers must have been busy. When I assured him that they were not as I was the only one in the lounge, he failed to offer to send the champagne to the party nor did he offer any apologizes. I spent a lot of money to be treated so poorly. Would not go back or recommend this hotel. To bad because the property is spectacular.
by A verified traveler
Posted 1 Aug 2023
The view is amazing, the food is delicious and the suites are so nice. I love to stay at Vivood, will certainly return.
Comment from Hotel Management
1 Aug 2023 by Asier - Guest Experience, Hotel Management
Dear Laura,Thank you for sharing your comments with all of us. It is a pleasure to serve customers like you and we look forward to welcoming you with open arms.Best regards and see you soon!
by A verified traveler
Posted 20 Jul 2023 on Hotels
by A verified traveler
Posted 31 May 2023 on Hotels
by A verified traveler
Beautiful location and hotel
Posted 1 Apr 2022 on HotelsSuperb hotel and staff. The location setting is beautiful if you’re looking for a place to switch off. The spa is also exceptionally good. We’ll worth a visit
by A verified traveler
Amazing
Posted 4 Oct 2021 on HotelsAmazing, great views, great food, great staff and service
by A verified traveler
Unwind
Posted 5 Feb 2020 on HotelsAbsolutely incredible experience. All the staff did their best to accommodate us. We got the couples experience and it blew our minds and senses.
by A verified traveler
Posted 19 Sep 2019
The perfect place for a romantic couples getaway in the middle of nature!
