Ratings based on 330 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Great
Comment from Hotel Management
4 Jun 2024 by Guest Experience Team, Hotel Management
Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are pleased that your experience was memorable.It would be a pleasure to welcome you back. Best wishes,Guest Experience Team
by A verified traveler
Posted 8 May 2024
Hotel was very clean and looks spectacular. We stayed out of season so was very quiet with not all restaurants open during our time there. Taxi into town around 15 minutes so not the end of the world. Only negative was finding out where everything is, very large hotel with not the greatest signposting.
Comment from Hotel Management
18 May 2024 by Guest Experience Team, Hotel Management
Dear Guest,Thank you for sharing your experience with us.We are delighted to hear that you found our hotel to be very clean and visually impressive, reflecting our commitment to providing an exceptional room experience. It pleases us to know that our serene location contributed to a peaceful stay, even during the quieter off-season period. We understand that navigating our expansive property can be challenging, and we appreciate your feedback as we strive to improve our signposting for the convenience of our guests. Please be assured that our team is always on hand to assist with directions and to enhance your overall experience.We are looking forward to welcoming you again. All the best!Guest Experience Team
by A verified traveler
Posted 26 Jul 2023
by A verified traveler
Posted 22 Sep 2022 on Hotels
by A verified traveler
Enjoyable stay
Posted 28 May 2022 on HotelsEnjoyed our stay,unfortunately only 2 restaurants of the 7 open.
Pools lovely, Booked the level had use of a private lounge with Drinks included
Room nice size,also the bathroom
by A verified traveler
Excellent for a few of days of golf & relaxation
Posted 1 Mar 2022 on HotelsThe hotel is really stunning and the views from the rooms, over the golf course to the sea are lovely. It is great stay for a few days of golf and spa/dining. We had half board and the buffet selection in the evening can be a bit repetitive. We had a strange smell in the bathroom which suggests the pipework might need an upgrade but otherwise the hotel is to be thoroughly recommended. Beds are super-comfy, befitting a 5* hotel. Pools are magnificent but the two best ones are too cold to be used in the winter months.
by A verified traveler
Posted 8 Oct 2021
It was a great s
by A verified traveler
Great venue and lovely pools.
Posted 29 Aug 2021 on HotelsStayed here for 4 nights in August 21. Lovely venue, the pools were absolutely brilliant. I have my 8yr old Son with me who loved the pools. We had breakfast on site at the buffet and this again was excellent.
We upgraded to a Junior Suite and expected a really nice room but it was quite disappointing. The view was a tree. That’s it! I asked to be moved (I was happy to upgrade even further) but was told that the hotel was full - even though it seemed not to be. Anyway, you’ll need a car to get around anywhere as it’s about 4km from actual Benidorm. Plenty of parking but it’s a few hundred Meters from the hotel entrance so it’s a little tricky to unload and reload your luggage.
They do suffer from the ‘reserved sun beds’ like some other places. There are loads and loads of sunbeds but everyone seem to get poolside really early to place their towels on them to reserve them. Almost all beds were reserved and I saw people coming poolside late afternoon when they’d not been there all day. I think this needs addressing by the hotel. Apart from that it’s a nice place. Some of the reception staff were excellent and some, not so.
The evening entertainment is in Spanish as is the Kids club. My Son stayed with me all day so that didn’t impact him.
by A verified traveler
Posted 19 Apr 2021 on Hotels
by A verified traveler
Posted 20 Oct 2020 on Hotels
