Ratings based on 89 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Everything was great staff ,food ,hotel ,location excellent just book it 👍
by A verified traveler
Posted 20 Apr 2024
A lovely stay! Would definitely stay again
Comment from Hotel Management
15 May 2024 by Primavera Park Team, Hotel Management
Dear Claire,We feel very happy and proud you enjoyed our hotel and your stay here with us. Thank you very much for your positive review.Looking foward to seeing you again soon.Kind regards,Primavera Park Team
by A verified traveler
Posted 15 Apr 2024
Ok so this the second time we have stayed, great location for either new or old town, very clean hotel, great breakfast options.
Negative is not be able to control the air conditioning, the fridge not cooling the drinks then being told by reception that it’s not actually a fridge, don’t see the point?
Comment from Hotel Management
15 May 2024 by Primavera Park Team, Hotel Management
Dear Daniel,Thank you very much for letting us know about your experience. We are glad you like the breakfast.Your opinion is very important to us, we would take it into consideration.Kind regards,Primavera Park Team.
by A verified traveler
Posted 27 Mar 2024
Dont let my review put you of as the hotel is nice & staff are supper freindly to... but do read all of my review
if you get a see view room be prepared for traffic noise and dogs barking from the play area opposite also if you get one of those rooms on the 16floor (sunset room) (ph) you will get noise from the bar above (music) till 1130/ 12am ish. i had2 move from the sunset room as couldn't sit on balcony due to the above noise. the cheeper standard rooms at the back are much better than the the sunset rooms as there much more contempery &quieter.
Breakfast is very good BUT lunch & dinner is borderline ok and basic the hotel i suppose has to cut cost some were. i would stay there again but on a b/b basis and at the back of the hotel only because i like a bit of peace to sleep. last thing dont fly with BA out of Gatwick if that an option as its Terrible always delayed out&back constantly use ryan air or easy jet def not BA.
Comment from Hotel Management
3 Apr 2024 by Primavera Park Team, Hotel Management
Dear David,Thank you for your review and for taking some of your prescious time to let us know about your experience with uslYour opinion is very important to us.Kind regards,Primavera Park Teaqm.
by A verified traveler
Posted 18 Feb 2024
Great hotel! Amazing service! Very quiet and convenient
Comment from Hotel Management
1 Mar 2024 by Primavera Park Team, Hotel Management
Thank you! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon!
by A verified traveler from Blackpool
Posted 30 Jan 2024 on Ebookers
Excellent spot to visit both old town and new town. Staff were friendly and accommodating. Roof top bar was excellent. Plenty of options at breakfast. Will be coming back
Comment from Hotel Management
1 Mar 2024 by Primavera Park Team, Hotel Management
Thank you for your kind words! We're thrilled you enjoyed exploring both the old town and new town during your stay. We can't wait to welcome you back for another visit soon!
by A verified traveler
Well worth a visit.
Posted 22 Jan 2024 on HotelsReally impressed with the hotel, great location and the staff were very attentive.
Rooms / Hotel spotless and food was very good.
Excellent service from Anaïs in the 1st floor bar
Comment from Hotel Management
1 Mar 2024 by Primavera Park Team, Hotel Management
Thank you! We're thrilled to hear you had a wonderful experience with us. We'll be sure to pass your compliments on to Anaïs and the rest of the team. Looking forward to welcoming you back soon!
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
3 Mar 2024 by Primavera Park Team, Hotel Management
¡Nos alegra ver que el Primavera Park le ha sido de su agrado, esperamos verla pronto!
by A verified traveler
Posted 20 Jan 2024 on Hotels
Hotel is fantastic, huge room, great amenities. Breakfast was amazing. Bed firm but comfortable. Close walk to shops, beach and restaurants. Small thing to pick on but paper cups in rooms.
Comment from Hotel Management
1 Mar 2024 by Primavera Park Team, Hotel Management
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us, especially the spacious room, great amenities, and delicious breakfast. We appreciate your feedback regarding the paper cups and will definitely take it into consideration for future improvements. We hope to welcome you back again soon for another fantastic experience!
by A verified traveler
Good stay, food slightly cold
Posted 7 Jan 2024 on HotelsAbsolutely lovely hotel, great location and excellent views from our room on 9th Floor.
We opted for the half board option, breakfasts where brilliant (great food choice and omelettes cooked to order), the evening meal was ok, we found some the so called hot food, cold and we struggled to eat it.
Another slight gripe was the on site parking, we knew we had to pay but the €15 per day charge was a bit on the steep side, would have been better if it was inline with other hotels we stay in Benidorm at €10 per day.
Comment from Hotel Management
11 Jan 2024 by Primavera Park Team, Hotel Management
Dear William,Thank you for choosing our hotel and sharing your feedback. We're delighted you had a good stay with excellent views. We apologize for the inconvenience with the evening meal temperature. We're addressing the issue and appreciate your input on parking charges. We hope to welcome you back for an improved experience.Best regards,
