Ratings based on 398 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 23 Mar 2024
The view from my window was so relaxing and beautiful, as it moved from daylight, to twilight, to sunset, to awakening to twinkling lights along the opposite shores.
by A verified traveler
Posted 18 Mar 2024
Beautiful
by A verified traveler
Posted 9 Feb 2024
Location excellent
by A verified traveler
Clean but won’t go back
Posted 4 Feb 2024 on HotelsHotel was vintage but also old in upkeep and maintenance. It was very clean but very old. Descriptions and pictures online weren’t overly representative of actual room. Definately need dead bolts on inside of rooms.
by A verified traveler
Posted 8 Jan 2024
I have always wanted to check out this hotel, in the heart of my hometown, so I was excited to stay. The hotel was run down but quaint, room was large, and had a great streetside view, so I tried to look over issues I saw, (elevator that was very old, did not stop at the floor when the door opened, and was a tripping hazard, no access if you were in a wheel chair, entrance was steps only, no ramp, room fixtures where very old, no working clock or phone, sink fixtures leaked, and hot water was not adequately warm enough or had enough to complete a short shower, continental breakfast was very meager, nothing hot was served, lots of processed foods, very little fresh items offered, and coffee was worse than a 711 brew despite being attached to a restaurant and coffee shops close by to supply, AC very meager, room was cold) But what I had real issues was at 230Am on the morning of my last night at the hotel the building fire alarm was set off. We had to evacuate the building and no hotel staff where available to take charge. I had to direct the fireman who came to the fire alarm box and let them into the building. It turns out they had a faulty alarm node in the restaurant attached, but by the time I was able to get into my room it was after 4am which runed my early start for the next day. I inquired on compensation, and a thank you for my services and nothing. I would NOT recommend this establishment, too old, faulty and customer service Missing in action. dangerous!
by A verified traveler
What happened to breakfast?
Posted 6 Dec 2023 on HotelsThis hotel has a great location, easy to get around the town center, bars and restaurants. Unfortunately the breakfast has taken a significant step in the wrong direction which was very disappointing.
by A verified traveler
Posted 3 Dec 2023
by A verified traveler
Meeting old Friends
Posted 25 Sep 2023 on HotelsThe only issue was with parking the first night. The Union is a building over 100 years old but it is charming in its own way. Clean rooms. Comfortable bed, The Breakfast is very limited.
by A verified traveler
Antique Furnishings in the Middle of Downtown!
Posted 12 Sep 2023 on HotelsThis quaint hotel was cheap and in a great location. The furnishings were so cute and the bed was super comfortable. I loved the old school feel of it. The food downstairs was great too!
