Ratings based on 48 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
I stayed in hotel for 15hrs .Reception guys did not give Wifi details when i check in . And reception phone 9 did not get for long time so i end up coming down and asking them details. They gave it. Informed them hand soap in the bathroom is out , asked them to refil they never did. Lunch buffet was 600Rs with very few verities. Food was not that good. But Roti was good. It is 15 min drive from airport which was very convinient for getting rest for few hours before my connecting flight
by A verified traveler
Posted 13 Mar 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by Vipin , Hotel Management
Dear Andrew,Thank you for your review.It is a pleasure to read your positive feedback and to know that you had an enjoyable experience while the team looked well after you and made you feel at home.Providing excellent service is something we strive for, and I will make sure to pass on your kind words to the team.We look forward to your soonest return to the Shivas Galaxy in Bangalore.Kind regards,Vipin VDirector Of Revenue
by A verified traveler from Hillsborough
Posted 1 Feb 2024
Conveniently location close to the airport. A comfortable, clean and spacious room with a king size bed. Wifi was spotty in the corner room but when connected was fast. Would recommend for short stays. Liked the floor to ceiling windows. Bathroom was nice and modern.
Comment from Hotel Management
14 Mar 2024 by Vipin , Hotel Management
Dear Niraj,Thank you for your review.It is a pleasure to read your positive feedback and to know that you had an enjoyable experience while the team looked well after you and made you feel at home.Providing excellent service is something we strive for, and I will make sure to pass on your kind words to the team.We look forward to your soonest return to the Shivas Galaxy in Bangalore.Kind regards,Vipin VDirector Of Revenue
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
14 Mar 2024 by Vipin , Hotel Management
Dear Pierre,Thank you for your review.It is a pleasure to read your positive feedback and to know that you had an enjoyable experience while the team looked well after you and made you feel at home.Providing excellent service is something we strive for, and I will make sure to pass on your kind words to the team.We look forward to your soonest return to the Shivas Galaxy in Bangalore.Kind regards,Vipin VDirector Of Revenue
by A verified traveler
Posted 12 Dec 2023 on Hotels
by A verified traveler
C type
Posted 11 Dec 2023 on HotelsProperty is good - well located but Rooms was not cleaned / used Bedsheet was asked to change . Bad odour in bath room .
Breakfast quality / service was ok
by A verified traveler
Posted 23 Sep 2023
Comment from Hotel Management
17 Oct 2023 by Vipin , Hotel Management
Dear Kushelakumaran,Thank you! I am truly grateful that you took the time to share with me your feedback.It is without a doubt the highlight of my day to receive such amazing comments about my team, and I am looking forward to recognizing them for a job very well done.Please let me know if I can ever be of assistance in the future.All the best,Vipin V
by A verified traveler
Posted 21 Aug 2023
Comment from Hotel Management
28 Aug 2023 by Vipin , Hotel Management
Dear Tulasi,Thank you for your review.It is a pleasure to know that you had a pleasant experience during your recent stay with us, while our team did extend genuine hospitality and made you feel special. Please know that I have shared your encouraging feedback with them, to ensure proper recognition goes around.We look forward to welcoming you back to the Shivas Galaxy Bengaluru.Kind regards,Vipin VDirector of Revenue
by A verified traveler
Posted 3 Aug 2023
Comment from Hotel Management
28 Aug 2023 by Vipin , Hotel Management
Dear Kalavathi,Thank you for your review.It is a pleasure to know that you had a pleasant experience during your recent stay with us, while our team did extend genuine hospitality and made you feel special. Please know that I have shared your encouraging feedback with them, to ensure proper recognition goes around.We look forward to welcoming you back to the Shivas Galaxy Bengaluru.Kind Regards,Vipin VDirector of Revenue
by A verified traveler
Poor
Posted 24 Jun 2023 on HotelsI reached Shivas Galaxy hotel. Told no room was available and shifted to a different hotel. Very basic room!
Air conditioner was not working properly. And no locker in the room !
Overall a poor service. Would not recommend this hotel
Comment from Hotel Management
24 Jun 2023 by Vipin , Hotel Management
Dear Yathish,Thanks so much for your feedback.We regret that your overall experience was not up to your expectations.We take all guest comments very seriously, and we will definitely address this with the team to ensure we work on improvements in these areas. Please be assured that your valuable comments have been taken on board, and we sincerely do apologize for any disappointment caused.Thank you once again for taking the time to provide us with both your positive as well as constructive feedback of your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guest.Kind Regards,Vipin VDirector Of Revenue
