Ratings based on 144 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Feb 2024 on Wotif
Whilst my stay was wonderful, it was disappointing to arrive at Checkin time for 2pm to find out the kitchen was closed and could not get any food with our wine. We yet had wine tasting to do at 4.30pm with still no food and waited to eat for our dinner sitting for 6.30pm. Perhaps the kitchen could prove some options during the afternoon for guest to enjoy a cheese board or something.
Comment from Hotel Management
15 Apr 2024 by sonia, Hotel Management
Hi Silvana thank you for your feedback glad you enjoyed your stay, i will send your comments onto to our restaurant and cellar door.
by A verified traveler
Surprise stay
Posted 13 Feb 2024 on HotelsWe had an amazing stay! It was quite a surprise to drive up the road to see such a beautiful place. The room was comfortable and very quiet. Having dinner and breakfast on the deck overlooking the vineyard was special.
by A verified traveler
Posted 1 Feb 2024 on Wotif
On a busy weekend, we were limited for accommodation options, and overlooked it had a shared bathroom - we thought we'd paid extra for own bathroom. Sharing the facility with a family that didn't use the bathmat (to be fair, Balgownie only supply one bathmat per facility) and clearly didn't close shower door while using resulted in water everywhere. Said family had baby that cried almost until curfew, only to be replaced by noise from the party tent behind that continued until after 1 am. Bed was just like camping on an old style blow up mattress - hard to stay out of sag in the middle. For some reason the very rustic side table had a screw dangerously protruding through the top. Oh, and breakfast. Uncooked eggs, untoasted bread, just inedible. We headed back to Bendigo to eat.
I don't know what employment conditions are like, but certainly the staff we encountered did not look or sound happy.
by A verified traveler
Posted 4 Jan 2024 on Wotif
Nice and quiet
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 4 Nov 2023
1. Safari Tent that i reserved were right at the end of all the accommodation, and the path there is rocky and full of rough surface. I was worried the wheels of my luggage would give way. (if you have expensive luggage don't bother staying here.)
2. The staff did not offer us the buggy service even though they knew the safari tent is a distance away. And they happily drove past us without offering help when we were struggling to drag our luggage through the rocky path.
3. When I tried to arrange the buggy service with the front desk, I was turned away and told to call back on the morning I check out for availability. You can't pre arrange the buggy service earlier.
4. There were 2 blackout in the middle of the night and 1 the very next morning. It was very cold and we had a child with us, having your warmer switched off right when you need it the most is no joke.
by A verified traveler
Posted 2 Nov 2023 on Hotels
by A verified traveler
Posted 8 Oct 2023 on Wotif
Rachel and staff were most hospitable. Nothing was a hassle. Had a great stay, great food, great weekend away!
by A verified traveler
Posted 22 Sep 2023
by A verified traveler
Posted 9 Sep 2023 on Wotif
Comfortable quiet stay
