Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear Siew, We're thrilled to hear that we could provide you with a refuge from your busy schedule during your stay with us. Your comfort and relaxation are always our top priorities, and we're delighted that we could meet your expectations. Thank you for taking the time to share your experience, and we're eagerly looking forward to welcoming you back soon. If there's anything we can assist you with in the meantime, please feel free to reach out to us.
by A verified traveler
Posted 6 Jun 2024
Great place for a short stay
Comment from Hotel Management
6 Jun 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear Zahidur, Thank you very much for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you had a satisfying experience and that everything met your expectations perfectly. Your kind words are truly appreciated and serve as motivation for our team to continue delivering exceptional service to all our guests. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.
by A verified traveler from los angeles
Posted 5 Jun 2024
Great location for budget friendly peeps. Nearby MTR and walkable to breakfast spots. Staff was nice and helpful! Would come back☺️!
Comment from Hotel Management
6 Jun 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear Kathy, Thank you for your positive feedback about our hotel. We are thrilled to hear that you had a great experience with us and that we were able to meet your needs during your stay. We take pride in providing exceptional service to our guests, and your satisfaction is our top priority. We're delighted to know that you felt well taken care of during your time here. When your travels bring you back to our area, we would be honored to host you again. Please don't hesitate to reach out to us if you need any assistance with your future reservations.
by A verified traveler
Posted 4 Jun 2024
Nice place and would recommend
Comment from Hotel Management
5 Jun 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear James, Thank you for your feedback! We're pleased to hear that you found our location to your liking. On your next visit, we'd be happy to share with you a simple itinerary to help you maximize your stay in the area. Our team is dedicated to ensuring that our guests experience the best of what our location has to offer. We hope to have the pleasure of welcoming you back soon. If you have any questions or need assistance with your future reservations, please don't hesitate to reach out to us.
by A verified traveler from Toronto
Posted 30 May 2024
Affordable decent place in the heart of town next to good food options and steps away from the bus stop and metro
Comment from Hotel Management
31 May 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear John, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
by A verified traveler
Posted 25 May 2024
Close to Bencoolen station . Seems to had a facelift . Enjoyed the pool .
Didn’t like the shower not draining properly. Too many towels to mop up
Comment from Hotel Management
28 May 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear Moira, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear John, Thank you for considering Hotel Mi as your choice of stay. We hope to see you soon.
by A verified traveler
Posted 23 May 2024
Very good friendly staff including door man David. Clean facilities. Nice pool for refresh.
Comment from Hotel Management
24 May 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear Chris, thank you for your kind review! We truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let David that he made an impact during your stay. We hope to welcome you back to the hotel soon!
by A verified traveler
Posted 21 May 2024
Conveniently located a few steps from Bencoolen MRT station. Room is tiny for a family of 4 but is good value for Singapore.
Comment from Hotel Management
21 May 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear Tiffany, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.
by A verified traveler
Posted 20 May 2024
We really liked our friendly welcome, upgrade and early check in. Our room was modern and a good size. Across the road to the Bencoolen train. Very helpful cleaning staff as well
Comment from Hotel Management
21 May 2024 by Assistant Front Office Manager Ryan, Hotel Management
Dear Judith, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
