Ratings based on 231 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
For a 3 star hofel, i was mildly surprised how good it was. The food could have better and hotter.
Comment from Hotel Management
20 May 2024 by Guest Service Manager, Hotel Management
Dear Robert: We are pleased to hear that the hotel exceeded your expectations. We take note of your suggestions. Best regards, Guest Service Manager
by A verified traveler
Posted 9 Mar 2024
Es muy confortable, buena comida y bueno el servicio
Comment from Hotel Management
11 Mar 2024 by Guest Service Manager, Hotel Management
Estimado cliente: Muchas gracias por compartir su opinión. Nos alegramos de que haya tenido una estancia confortable. Reciba un cordial saludo, Guest Service Manager
by A verified traveler
Posted 18 Nov 2023
Good value
Comment from Hotel Management
21 Nov 2023 by Guest Service Manager, Hotel Management
Dear John: Thank you for your nice words and your rating.Best regards, Guest Service Manager
by A verified traveler
Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by Guest Service Manager, Hotel Management
Muchas gracias por dejarnos su valoración.Reciba un cordial saludo,Guest Service Manager
by A verified traveler
Enjoyable
Posted 31 Oct 2023 on HotelsEnjoyable experience- great food- room and bed comfortable but we had an issue with ants which wasn’t dealt with promptly- also slow to come with extra pillows but these were minor issues and I will certainly return!
Comment from Hotel Management
31 Oct 2023 by Guest Service Manager, Hotel Management
Dear Dessie: Thank you very much for leaving us your review. We are very sorry for the inconvenience caused by both the ants and the pillows. We hope to see you soon and be able to offer you an even more comfortable stay.Best regards,Guest Service Manager
by A verified traveler
Posted 28 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Guest Service Manager, Hotel Management
Dear Philip,Thanks for your nice rating.We hope to see you soon.Guest Service Manager
by A verified traveler
Posted 30 Sep 2023
Lovely hotel and food only thing missing was a little fridge in the room everything else was very good
Comment from Hotel Management
2 Oct 2023 by Guest Service Manager, Hotel Management
Hello Brian,Thank you for leaving your rating about Balmoral Hotel. We are happy to hear that you found us to be a lovely hotel. Hopefully we will see you again in the future. Kind Regards,Guest Service Manager
by A verified traveler
Posted 26 Sep 2023
Comment from Hotel Management
25 Oct 2023 by Guest Service Manager, Hotel Management
Dear Dr. Ahmed,Thanks for your rating.Best regards,Guest Service Manager
by A verified traveler
good in general
Posted 19 Aug 2023 on HotelsIn general terms my experience was good, it has an excellent location, customer service and good food. I feel disappointed with the issue of cleanliness, we were in the hotel for a week, and we realized when they cleaned the room that they were doing a very superficial work. Another point that disappoints is the pool, because they open it very late (11 am), according to the explanation they gave me it is because of the noise. Something that does not make sense since at that time all the guests have already passed through the dining room (the dining room It is open until 10:30)
Comment from Hotel Management
21 Aug 2023 by Guest Service Manager, Hotel Management
Dear Clara Eugenia,Thank you for your feedback; the opinion of our clients is very important to us in order to find out in which points can be improved. Do not doubt that we will take note of each point that you have mentioned.We take this opportunity to thank you for placing your trust in MedPlaya and we hope to host you again, whenever your trips bring you back to Costa del Sol.Guest Service Manager
by A verified traveler
Nice break
Posted 28 Jun 2023 on HotelsOn arrival reception staff were friendly and courteous. Room was clean and had a partial sea view with small balcony.we were half board and the food was excellent with a good variety at breakfast and dinner close to bars and restaurants with a nice swimming pool area.was very good value for money and would definitely stay again
Comment from Hotel Management
17 Aug 2023 by Guest Service Manager, Hotel Management
Dear Geoffrey,Thank you for your feedback; the opinion of our clients is very important to us in order to find out in which points can be improved. We are glad to hear that you mean that the Bali is a clean hotel with a nice staff and food.Thank you for choosing the Hotel Bali for your holidays and perhaps we have the opportunity to welcome you again. Guest Service Manager
