Ratings based on 915 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Great hotel and great facilities for families. Indoor pool a god send for our baby as outdoor pool was too cold and deep for her to splash in.
Staff all really friendly and so kind to our daughter.
Breakfast amazing, so many options. Lady cooking the eggs so happy and pleasant.
Comment from Hotel Management
8 May 2024 by Marcos Correa, Hotel Management
Dear Heidi,Thank you very much for sharing your review of our facilities. We are glad to hear that you enjoyed your visit.
by A verified traveler
Posted 28 Apr 2024
Great base to explore
Comment from Hotel Management
1 May 2024 by Marcos Correa, Hotel Management
Dear David,thank you very much for your review. It is very important to us.See you next time!
by A verified traveler
Posted 13 Jan 2024
Overall, pretty good, good food, excellent coffee.
Our experience was negatively influenced because of sewage odour in our room, due to overflow in the bathroom sink. We asked to change room but resort was full. They did a treatment which helped for one day but terrible odour was back. We complained again and never heard from anyone neither were we offered compensation. This was poorly handled and a bad experience. We were out a lot but we had to close the bathroom door in mornings and evenings and leave the patio door open.
Had to share
Comment from Hotel Management
3 Feb 2024 by Marcos Correa, Hotel Management
Dear Michael,thank you for sharing your opinion.We are sorry to read what happened. We will continue to work to try to ensure that similar events do not happen again.
by A verified traveler
Posted 8 Jan 2024
The aparthotel is family oriented with very good miniclub and kids activities, this is the biggest plus for us. The indoor pool is excellent as well, although the water depth is quite deep so might not be suitable for non-swimmers.
The half board options are reasonably good as well. The cooking quality for dinner however still have some room for improvement.
Comment from Hotel Management
23 Jan 2024 by Marcos Correa, Hotel Management
Dear Chee Kong,thank you for sharing your review of your stay at our hotel. We are glad to hear that you had a pleasant stay with us.
by A verified traveler
Great for families
Posted 8 Jan 2024 on HotelsComment from Hotel Management
23 Jan 2024 by Marcos Correa, Hotel Management
Dear Pedram,thank you for sharing your review of your stay at our hotel. We are glad to hear that you had a pleasant stay with us.
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Marcos Correa, Hotel Management
Dear Chee Kong,thank you for sharing your review of your stay at our hotel. We are glad to hear that you had a pleasant stay with us.
by A verified traveler
Great Family Resprt
Posted 27 Dec 2023 on HotelsMy family very much enjoyed our stay! We wished we were on the beach but it was a five minute walk. The food was good and my six year old said it was the best food he’d ever eaten (chocolate fountain, pizza, churros). I wish we had known about all the many things happening at the resort because we probably missed most. Mini disco must for all families with littles. So cute!
Comment from Hotel Management
23 Jan 2024 by Marcos Correa, Hotel Management
Dear Maggie,thank you for sharing your review of your stay at our hotel. We are glad to hear that you had a pleasant stay with us.
by A verified traveler
10 out of 10
Posted 22 Nov 2023 on HotelsThis hotel is fantastic, I write this review from the hotel whilst waiting on my wife. We are here for 5 x nights All-inclusive.
Food really good, plenty of options, drinks and deserts have plenty of options.
Rooms are very well kept, plenty of room, cleaned often.
Staff are fantastic. Isabel on reception was very very helpful,.
Chef Yasmina and Sandra done a beautiful sea food soup. Really lovely. Bar staff are brilliant.
This hotel is 4 Star, and is a strong one at that. It doesn't claim to be 5 star... Yet there's not much I'd change about it.
Big thumbs up from us.
Comment from Hotel Management
25 Nov 2023 by Marcos Correa, Hotel Management
Dear Denver, thank you very much for your comments, we are glad to hear that you enjoyed your stay with us and had a wonderful holiday, we hope to see you soon!
by A verified traveler
Posted 11 Nov 2023 on Ebookers
Lovely spa and full board. Staff were friendly and kind. Nothing was too much trouble. Two thumbs up!
Comment from Hotel Management
14 Nov 2023 by Marcos Correa, Hotel Management
Dear John,thank you for sharing the details of your stay at our hotel. We are pleased to hear that you had a pleasant stay in our facilities.
by A verified traveler
Posted 24 Jul 2023
Perfect location. Not too far from the beach, restaurants & cafes. Hotel is very clean, restaurant staff are very friendly and helpful, but there was one female receptionist who wasn’t very friendly at all.
Comment from Hotel Management
25 Jul 2023 by Marcos Correa, Hotel Management
Dear customer,thank you very much for sharing your opinion about our hotel. We take note of your comments to make your next visit even better than the previous one. Thank you very much.
