Ratings based on 981 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
I like that it was quite peaceful while sleeping in. What I didn’t like was the cleanliness, my key card and digital key didn’t work after 4 attempts and had to change rooms at that point.
Comment from Hotel Management
27 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We apologize for your inconvenience, Sophon. We are addressing the issue and hope to welcome you back the next time you visit the area.
by A verified traveler
Posted 26 May 2024
Was pleasantly surprised about the quality in the complimentary breakfast included in the price! Would definitely be back if going through the area again.
Comment from Hotel Management
27 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
Thank you for your great recommendation! We look forward to making your next stay with us excellent.
by A verified traveler
Posted 25 May 2024
The red headed guy at check-in was super nice and helpful. The property is conveniently located right off the freeway, but very quiet and there was plenty of parking. The property was in good repair and the beds were comfortable.
Comment from Hotel Management
27 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We appreciate you noticing our efforts to make your stay with us a pleasant experience. Thank you for choosing the Hampton Inn Belton/Kansas City area for your hospitality needs.
by A verified traveler from Fruita
Posted 25 May 2024
Y
Comment from Hotel Management
27 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A verified traveler
Posted 22 May 2024
Continental breakfast with better than most, main breakfast was different daily. The lady ran the setup, Lisa was friendly and very approachable to ask questions. The front desk staff I had a hard understanding due the thick accent so when I called or came to them to complaint about house keeping was a no show two days. Once I spoke to the night manager, BJ took care of me. The next day housekeeping came to the room & cleaned the room. The room was neat & clean upon arrive.
Comment from Hotel Management
23 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
Cathy, it was a pleasure having you stay with us. We appreciate your feedback and business and we look forward to making your next stay with us excellent.
by A verified traveler
Posted 19 May 2024
Clean room, comfortable bed. Stayed Fri. & Sat.for HS graduation. Breakfast was horrible. Waffle makers broken both days. Sat. Eggs cold and watery. Not sure what meat the paper thin sausage patties were. Had cold parboiled sliced poatoes. Regular bread dry, oatmeal runny. Sunday repeat of saturday except eggs appearred to have cold cheese in the middle. I think it was suppose to be like an omelet. Dont plan on an enjoyable breakfast. This place gets a no star for it.
Comment from Hotel Management
20 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We appreciate your feedback and we have shared your concerns with our team for the necessary improvements. We do hope you will consider staying with us again for a much better breakfast experience.
by A verified traveler
Posted 16 May 2024
Great hot breakfast!
Bath could have been cleaner. Black mold on shower tile. Walls next to stools needed to be wiped down.
Linens very clean. Great mattress!!
Comment from Hotel Management
17 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
Thank you for sharing this positive review. We appreciate your feedback. And we hope you’ll stop by again soon when you’re in the neighborhood.
by A verified traveler from BELTON
Posted 14 May 2024
The property was not maintained on the outside and there was little to no service for our room - I had to empty our own trash and get fresh towels everyday.
Comment from Hotel Management
15 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
by A verified traveler
Posted 12 May 2024
Highly recommend finding another place to stay
Comment from Hotel Management
13 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We're very sorry to hear this. If you have any additional feedback please don't hesitate to reach out to us.
by A verified traveler
Posted 11 May 2024
Property needs to be updated
Comment from Hotel Management
12 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
Thank you for your feedback. We appreciate your concerns.
