Ratings based on 286 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
22 Dec 2023 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
by A verified traveler
Posted 3 Sep 2023
Pictures of the property doesn't describe well the place. Rooms are little dirty (they never cleaned the floors) and walls are VERY DIRTY . Its a flat but not even have a microwave or any utensils. Rooms needs desperate an update especially i the bathroom Beds and mattress are old and little curved. Staff was nice and friendly. Breakfast has good selection but if you stay for 5 days they don't change menu. It's look like a friend old apartment. Don't have high expectations.
by A verified traveler
Posted 27 Aug 2023
Comment from Hotel Management
16 Sep 2023 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
by A verified traveler
Posted 30 Jun 2023
This property really matter needs well. One strange thing was that they had two big desks in the main room rather than couches, but we didn’t have any need for couches, so it was not a problem. Desks were great to set luggage on.
Comment from Hotel Management
30 Jun 2023 by Recepção., Hotel Management
Ficamos melhores a cada dia no que fazemos graças à qualidade que você exige e ao prazer que temos em colaborar com você. Muito obrigado pela preferência!
by A verified traveler
Posted 31 Oct 2021
The staff were great, the breakfast has good options. My only complain was with the shower. The water was cold and the pressure very weak.
Comment from Hotel Management
6 Nov 2021 by Lieu, Hotel Management
Bom Dia.
Desculpe nos pelo ocorrido, estaremos dispostos a solucionar qualquer falha ocorrida na hospedagem.
Obrigado pelo feedback, aguardamos o retorno para melhor atendê-lo.
Atenciosamente
by A verified traveler
Posted 22 Mar 2020
This was absolutely amazing - the staff made me feel very welcomed. I was always provided suggestions of where to go in the city and was given a lot of guidance. I am so pleased with this place and need to return back once in Belo Horizonte
Thank you to the staff
by A verified traveler from NYC
Posted 16 Mar 2020 on Orbitz
The location is great and breakfast was really good! But the rooms are old and seems like it had no maintenance for a long time, I got a bad room and asked to change but then I got one even worse. The mattresses in both rooms were stained and very hard. It had very noisy air conditioning system, torn curtains, clogged shower drain, broken closet door, really dirty walls and stained bathroom floors.
Stay away until remodeling!
by A verified traveler from Chicago
Posted 4 Jul 2019
Much below expectations. The internet was terrible. It is well located, but it’s services need to improve.
by A verified traveler
Our go-to hotel in Belo Horizonte, Brazil
Posted 22 Jun 2019 on HotelsMy wife and I have stayed in this hotel many times. We like it because it is in a residential neighborhood, the staff is great and so is the buffet breakfast. The breakfast is amazing actually compared to American hotels. The hotel has two parts. There is a newer part where the rooms are nicer but smaller. There is an older part that although it has seen its better days, the rooms are much larger. These have two bedrooms, a small living room, a kitchen and one and a half baths. This hotel is very near the professional soccer stadium, so on certain weekends may be hard to book. We always stay in the older part even though the rooms are in need of an update. In the past, the wifi was terrible but it looks like they have fixed that now. We have always enjoyed our stay here.
Comment from Hotel Management
25 Jun 2019 by Ramon Duval, Hotel Management
Hello, Mr. Forrest.
Thank you once again for staying with us, we are very happy to know that you like to stay here and you reciprocate this affection that you have for us. I inform you that we have started a project for improvement in the flats and the credit that until your next visit to Bh we have already finished, and you will be able to enjoy more and more of a large and cozy apartment. We are waiting for your brief return, thanks for the affection.
Regards,
by A verified traveler
Posted 22 Dec 2018 on Orbitz
