Ratings based on 396 Verified Reviews

4.3 out of 5
81% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from PENSACOLA

This traveler left a rating score only Posted 17 May 2024
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Great staff and costumer service.
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Great stuffs
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2024 on Hotels
2 out of 5
by A verified traveler

Terrible service, old rooms

Posted 14 Oct 2023 on Hotels
Service by the front desk was unprofessional. Refused to give additional towels for the room and staff just being unhelpful. Lobby is in a decrepit condition with no AC. Rooms are dated with outdated small tv.
Comment from Hotel Management
23 Oct 2023 by Moisés Correia - Gerente de Operações, Hotel Management
Olá Jéssica,Obrigado pela sua avaliação; é muito importante para nós o feedback de nossos clientes. O Intercity BH Expo possui várias categorias de aptos, nas categorias luxo temos soluções e conforto adicionais que valem a pena conferir, consulte em sua próxima reserva. Pedimos desculpas pela falha na comunicação, sempre oferecemos no quarto o serviço de toalhas extras. Estamos em constante melhorias e esperamos que em sua próxima hospedagem já possa encontrar as novidades que estamos implementando.
5 out of 5
by A verified traveler from Newark

Posted 14 May 2022
Friendly people Recomend !
Comment from Hotel Management
12 Jul 2022 by Equipe Intercity BH Expo, Hotel Management
Que bom receber sua avaliação, obrigado por compartilhar sua experiência no Intercity BHExpo; Ficamos muito felizes em saber que aprovou nossos serviços; sua contribuição é muito importante para nós e para os viajantes que podem através dela conhecer um pouco mais das nossas comodidades. Esperamos ansiosos pela sua próxima visita,
1 out of 5
by A verified traveler

Posted 2 Feb 2020
Separate smoking rooms from non smoking rooms. Pay more attention to customers needs
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2019
4 out of 5
by A verified traveler

Posted 27 Apr 2019 on Hotels
Stay was good - I needed to travel outside the city so the location of the hotel was best for me. However, there is very little in the surrounding areas.
4 out of 5
by A verified traveler

Intercity BH Expo

Posted 18 Feb 2019 on Hotels
Staff was very friendly, room was a little noisy.
Comment from Hotel Management
25 Feb 2019 by Lizandra , Hotel Management
Olá, Obrigada pela avaliação!