Ratings based on 699 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
6 Mar 2024 by Ana Carolina Lacerda, Gerente Geral, Hotel Management
Prezada Sra. Cristiane, muito obrigada por nos avaliar. Atenciosamente, Ana Carolina Lacerda, Gerente Geral
by A verified traveler
Posted 21 Feb 2024
Nossa maravilhoso!!!! Não posso reclamar desse hotel, as camas de solteiros era bem pequena das que eu já estou acostumada mais…… tudo lá estava e foi perfeito! Ficaria lá novamente com certeza.
by A verified traveler
Convenient and clean
Posted 23 Jan 2024 on HotelsVery convenient hotel in the center of Belo Horizonte. It is a few steps away from the Airport Connection Bus Terminal with regular comfortable and safe bus service to Confins Airport. This hotel is basic but adequate, always clean with quick check in. Breakfast is good with adequate variety for all tastes. Rooms are clean and large with comfortable beds. My only issue with this hotel is their WiFi and Internet connection. The Internet is somewhat slow and the WiFi often drops out requiring reconnection with password input.
Comment from Hotel Management
29 Jan 2024 by Ana Carolina Lacerda, Gerente Geral, Hotel Management
Dear Mr. Michael, thank you for your feedback. Our guest's oppinion is really important for us. We hope to see you again here soon. Best Regards, Ana Carolina Lacerda, General Manager
by A verified traveler from Montgomery
Posted 18 Jan 2024
Comment from Hotel Management
29 Jan 2024 by Ana Carolina Lacerda, Gerente Geral, Hotel Management
Prezado Sr. Harry, muito obrigada por sua avaliação. Atenciosamente, Ana Carolina Lacerda, Gerente Geral
by A verified traveler
Good location - Need new towels
Posted 24 Oct 2023 on HotelsSpacious room with 3 comfortable twin beds, towels should be thrown away and bought new ones. Breakfast varied but regular. I had option of GF bread ordered in advance. Around the hotel there are homeless people sleeping on the floor. To have Wi Fi you have to register every time you return to the hotel. At the reception they do not speak Spanish, very difficult to communicate and ask for directions.
Comment from Hotel Management
25 Oct 2023 by Carlos Martins, Hotel Management
Dear Gabriela, how are you?We appreciate your evaluation and consider that your considerations are an isolated case.In any case, we look forward to a future opportunity.Thank you in advance and I remain at your disposal!
by A verified traveler from Randolph
Posted 18 Oct 2023
Very good
Comment from Hotel Management
20 Oct 2023 by Carlos Martins, Hotel Management
Dear Windson, how are you?We are happy that you enjoyed your stay with us.We look forward to seeing you in a future opportunityThank you in advance and I remain at your disposal!
by A verified traveler
Posted 6 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Ana Carolina Lacerda, Gerente Geral, Hotel Management
Prezada Sra. Dulce, muito obrigada por nos avaliar. Atenciosamente, Ana Carolina Lacerda, Gerente Geral
by A verified traveler
Not even close to a four-star hotel as advertised
Posted 20 Aug 2023 on HotelsSo so hotel. Clean, but not at all comfortable. For example, the Wi-Fi was horrible as we had to re-join multiple times every day. The table in the bedroom is sized for a child, but not an adult. The elevator to move bags from the ground floor to reception did not work.
Comment from Hotel Management
21 Aug 2023 by Joelson Costa, Hosting Supervisor, Hotel Management
Dear Mr. Joseph, thank you very much for your opinion. The opinion of our guests is very important to us. Sincerely,
by A verified traveler from calgary
Posted 11 Aug 2023
I arrived early and they were able to have my room ready before the normal time.
The location is perfect for those who are going to the CNF airport by the bus service as it is just on the street below the hotel.
Over all I would use it again for sure.
Comment from Hotel Management
17 Aug 2023 by Joelson Costa, Supervisor de Hospedagem , Hotel Management
Prezado, Paulothank you very much for the review. The opinion of our guests is very important to us. Sincerely
by A verified traveler
Posted 2 Jul 2023
Comment from Hotel Management
4 Jul 2023 by Ana Carolina Lacerda, Gerente Geral, Hotel Management
Prezado(a) hóspede, muito obrigada por nos avaliar. Atenciosamente, Ana Carolina Lacerda, Gerente Geral
