Ratings based on 724 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2018
Liked the roof top resturant, view and general cleanliness. Also liked the breakfast menu and general hospitality team
Did not like the bath tubs- they are old and stained. Should change to shower cubicles as they are more hygenic and easier to keep clean. The linen and towels were a bit faded though.
by A verified traveler
Posted 19 Nov 2018
Central location, clean, friendly staff. I would stay there again.
by A verified traveler
Posted 31 Oct 2018 on Hotels
by A verified traveler
Posted 24 Oct 2018
Old hotel, in need of a complete renovation. Rooms are dirty and not properly maintained. Wifi did not work during my stay...
by A verified traveler from Said Paulo
Posted 11 Oct 2018
Nice and cool place. Chep and in a good location. City center.
Comment from Hotel Management
22 Oct 2018 by Gerente Geral , Hotel Management
Thank you for your comments!
by A verified traveler
The best
Posted 16 Sep 2018 on HotelsSame hotel I stay every time I go to BH good price good location
Comment from Hotel Management
27 Sep 2018 by Gerente Geral , Hotel Management
Thank you for your comments.
by A verified traveler
Posted 15 Sep 2018 on Hotels
Avoid it! We paid the room in advance. When we arrived at 10:55pm, after enjoying a wonderful day and amazing dinner in Chicago, we were kicked off out of the place as this hotel sold out our paid room to someone else - they overbooked the hotel, charging for it. The staff at lobby asked us to leave as the reception would close in 5 minutes and she has no place for us. When I said that we paid the room in advance - she said: "that is not my problem". I travel a lot and for many years, and such a thing has never happened before anywhere. So, be warned! Don't book here.
Comment from Hotel Management
27 Sep 2018 by Gerente Geral , Hotel Management
Thank you for your comment. We are very sorry for happened this.We would like to apologize for the inconvenience during your stay.
by A verified traveler from NYC
Posted 1 Sep 2018
This place is probably worth the money (I didn't pay too much) for the view, which is amazing. All the rooms have a great view of the skyline, especially as you get higher. However, it's an old building, and you can tell. A lot of little oddeties in design and wholes in carpet, weird issues with plumbing, old towels, etc. take away from the comfort factor. The breakfast is fine, but had better quality in every other hotel I stayed in Minas. But again, view is great!
Comment from Hotel Management
12 Sep 2018 by Gerente Geral , Hotel Management
Thanks for the comments.
We emphasize that we are renovating the rooms, already having finished floors.
by A verified traveler from Sao Paulo, Brazil
Posted 24 Jul 2018
Hotel staff always worry with their services. Perhaps, the hotel needs some maintenance, as it started to look old.
Comment from Hotel Management
12 Sep 2018 by Gerente Geral , Hotel Management
Thank you for sharing your opinion about Belo Horizonte Othon Palace!
We emphasize that we are already in the process of modernizing our facilities and accommodation, and already having several finished floors.
by A verified traveler
Best breakfast in Belo Horizonte!
Posted 22 May 2018 on HotelsBest breakfast in Belo Horizonte!
Comment from Hotel Management
20 Jul 2018 by Gerente Geral , Hotel Management
Thank you!
