Ratings based on 330 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 10 Aug 2020
Comment from Hotel Management
11 Aug 2020 by bb, Hotel Management
Bonsoir,
Merci d'avoir pris le temps de nous donner cette attribution de note médiocre, quel dommage qu'il n'y est pas d'explications , afin de pouvoir prétendre répondre à vos attentes .
Cordialement.
Barbara
by A verified traveler
Posted 10 Oct 2019 on Hotels
Comment from Hotel Management
15 Oct 2019 by bb, Hotel Management
Bonsoir Janet,
Merci d'avoir pris le temps de nous laisser cette note aussi généreuse, au plaisir de vous recevoir à nouveau.
Au plaisir.
Barbara
by A verified traveler
Basic but clean and affordable stay
Posted 15 Jul 2019 on Hotelscomfortable, self-check in possible, no frills but well A/C'd and clean
Comment from Hotel Management
15 Jul 2019 by bb, Hotel Management
Thank you for taking the time to leave us your appreciations.
To pleasure,
Barbara
by A verified traveler
Avoid!
Posted 21 Nov 2018 on HotelsTiny room. Not simple or easy to check in! Reception seemed confused as a same sex couple having a double room?! Room was ok but bathroom awful. The bathroom is so small. The toilet flush was broken and left on the floor when we checked in the room!
Comment from Hotel Management
22 Nov 2018 by Laetitia, Réception, Hotel Management
Hi Anonymous!
Thanks for writing your review on hotels.com
In all Hôtels Première Classe, our rooms are 9m², these are the standards of our brand.
On arrival of all customers we check that the room you have booked corresponds to your wishes as many establishments.
When you encounter any inconvenience, come and report it at the receptiondesk so that we can repair or change your room.
Have a nice day!
by A verified traveler
chambre
Posted 2 Feb 2024 on Hotelsla douche etait bouché
j ai eu froid chauffage pas fonctionnel
et couette de lit tres fine pas adaptée pour l hiver !!!!!!
Comment from Hotel Management
18 Mar 2024 by BB, Hotel Management
Bonsoir Christine,Nous vous remercions d'avoir pris le temps de nous laisser vos impressions sur notre établissement.Nous sommes navrés de ne pas avoir su vous apporté la satisfaction pour passer une bonne nuit.Cordialement.Barbara
by A verified traveler
Posted 4 Dec 2023 on Hotels
by A verified traveler
Posted 2 Dec 2023 on Hotels
Nous,avons passé une bonne nuit de pasage près de Vichy. Très bon accueil, nuit paisible.
by A verified traveler
Posted 8 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by BB, Hotel Management
Bonsoir Alain,Merci pour ce 10/10 attribué à notre établissement et à notre équipe.Au plaisir de vous recevoir très vite.Barbara
by A verified traveler
Posted 7 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by BB, Hotel Management
Bonsoir Annabelle,Nous vous remercions pour ce 8/10 attribué à notre établissement, en espérant décrocher le 10/10 la prochaine fois.Au plaisir.Barbara