Ratings based on 835 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Wonderful place to stay…
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Catina,Thank you for your perfect rating. It's great to hear you had a wonderful stay, and we cannot wait to welcome you back to Beach House Suites by The Don CeSar. Please return soon. Sincerely,McKay Wright - Hotel Manager
by A verified traveler
Posted 17 May 2024
Needs more
Detailed cleaning in lobby, hallways, elevators and more
Comment from Hotel Management
17 May 2024 by General Manager, Hotel Management
Dear Lorrie,Thank you for your feedback. Ensuring a pristine environment for our guests is a top priority, and we will address your concerns with our team to ensure we are meeting our high standards going forward. Your input is invaluable, and we look forward to providing you with an even more immaculate experience during your next visit.Sincerely,McKay Wright - Hotel Manager
by A verified traveler
Posted 6 May 2024
We've stayed here a couple of times,and enjoyed it very much,
Friendly staff,and amenities
Comment from Hotel Management
8 May 2024 by General Manager, Hotel Management
Dear Steven,We at Beach House Suites by The Don CeSar always love to see a familiar face! It is wonderful to know you enjoyed your return visit with us and experienced our friendly, warm service. We look forward to your next stay!Sincerely, McKay Wright - Hotel Manager
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Inside definitely looked better than outside. Hall commode ran non stop and hot water was poor but other than that we had a good time.
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Troy,Thank you for taking the time to provide your review of Beach House Suites by The Don CeSar. It is wonderful to hear that you enjoyed your stay overall, especially the property's beautiful interior design. We sincerely apologize for the inconvenience caused by the running toilet and inconsistent hot water. This falls short of the standards we set for ourselves, and we will address these issues. We hope you stay with us again in the future.Sincerely,McKay Wright - Hotel Manager
by A verified traveler from Bonita Springs
Posted 28 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Pool and service were excellent
Comment from Hotel Management
25 Apr 2024 by General Manager, Hotel Management
Dear William,Thank you for sharing your feedback with us. We're thrilled you enjoyed our excellent pool and great service. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay at Beach House Suites by The Don CeSar.Sincerely,McKay Wright - Hotel Manager
by A verified traveler from Smyrna
Posted 23 Apr 2024
We enjoyed the suite type of stay. Much better than a hotel room.
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Roger,Thank you for choosing Beach House Suites by The Don CeSar and for sharing your delightful five-star review. It's wonderful to know our spacious suites were precisely what you needed for a perfect getaway. We look forward to welcoming you back to our little slice of paradise.Sincerely,McKay Wright - Hotel Manager
