Ratings based on 457 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us. We hope to see you again.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 8 May 2024
It seems that the facility is short of staff. Forgetting put two rooms side by side although committed to doing so.
Comment from Hotel Management
11 May 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us. On a sold out weekend, we do a best to get the rooms as close as possible.
by A verified traveler
Posted 29 Apr 2024
It was a nice place
Comment from Hotel Management
29 Apr 2024 by Maureen Rafalko, Hotel Management
Thank you for your kind words and review. We hope to see you again.
by A verified traveler
Posted 7 Apr 2024
Hotel and room was generally clean, but our room had numerous issues with fixtures including bath fixtures in disrepair, mismatched lamp lights, sink that had to be manually drain, bath fan switch not working.
Comment from Hotel Management
7 Apr 2024 by Maureen Rafalko, Hotel Management
I do apologize for the mismatched lamps and other design items. We should be starting our remodel within a few months and hope to see you again.
by A verified traveler
Posted 4 Apr 2024
Was very easy to check in, friendly and quiet environment.
Comment from Hotel Management
4 Apr 2024 by Thank you, Hotel Management
Thank you for staying with and I'm glad you enjoyed your stay. We look forward to seeing you again.
by A verified traveler
Posted 30 Mar 2024
I was very disappointed during my stay: there was a heavy smoke smell throughout the property, the staff was disengaged/not helpful and they did not have coffee available for breakfast in the morning.
Comment from Hotel Management
30 Mar 2024 by Maureen Rafalko, Hotel Management
Thank you staying with us. I do apologize for issued occurred during your stay. We are improving our staff members with new training.
by A verified traveler
Posted 25 Mar 2024
Clean room and perfect for our stay
Comment from Hotel Management
25 Mar 2024 by Maureen Rafalko, Hotel Management
Thank you for kind words and we hope to see you again.Thank you,
by A verified traveler
Posted 21 Mar 2024
clean
Comment from Hotel Management
23 Mar 2024 by Maureen Rafalko, Hotel Management
Thank you for the kind review. We hope to see you again.Thank you,
by A verified traveler
Posted 15 Feb 2024
Cards didn’t work , A/C didn’t work , seen bugs
Comment from Hotel Management
10 Mar 2024 by Maureen Rafalko, Hotel Management
Thank you for staying with us.
