Ratings based on 116 Verified Reviews
3.5 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Stinky , moldy , dirty. Do not go here
Comment from Hotel Management
14 May 2024 by Arpita, Hotel Management
Dear Andrewe are deeply troubled to learn about your experience and want to extend our sincerest apologies for the condition you encountered during your stay. providing a clean and comfortable environment is paramount to us and we are disappointed to hear that we fell short of this expectationwe understand that this experience has left a negative impression but we hope that you will consider giving us another chance to provide you with the exceptional experience that our guest have come to expect from usonce again we apologize for the inconvenience caused and thank you for bringing this matter to our attention.Warm regards,
by A verified traveler
Posted 11 May 2024
Was ok
Comment from Hotel Management
14 May 2024 by Arpita, Hotel Management
Dear Lena,Thank you for sharing your feedback about your recent stay with us. we are glad to hear that your experience was generally positive and we appreciate your comments.we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future
by A verified traveler
Posted 10 May 2024
Horrible experience
Comment from Hotel Management
14 May 2024 by Arpita , Hotel Management
Dear Eileen,we are sincerely sorry to hear about your disappointing experience at our hotel. please accept our apologies for failing to meet your expectations. We take your review seriously and will use to improve our services. and also appreciate your feed back as it helps us improve our services. we hope to have the opportunity to welcome you back and provide you with better experience.
by A verified traveler
Posted 5 Mar 2024
One word…SCAREY!
Comment from Hotel Management
6 Mar 2024 by Clarion Inn Management, Hotel Management
Dear DougThank you for taking the time to provide feedback on your stay with us. your review is important to us and we will keep them in mind as we are always working to improve our guest experience. thank you for staying with us hopefully we could make your next stay better.
by A verified traveler
Posted 5 Jan 2024
I wish I can give a zero star to this place. The moment you walk in all you will smell is cat piss. Walk down the hallway and you see a tear down wallpapers give you feel of being in a horror movie. If you ignore all that like me a new surprise will be waiting for you in the room. We found many dead and alive roaches in our room . Don’t waste your time and energy coming here.
Comment from Hotel Management
12 Jan 2024 by Clarion Inn Management, Hotel Management
Please be advised that we are disheartened by your perception of your stay with us. I feel that I must address your comment about roaches both dead and alive in your room first. I can discount your malicious comment to such being fact as I can wholeheartedly assure you as well as any reader of this comment that it is fiction. The Clarion Inn does not have live or dead roaches in rooms. The rooms are constantly cleaned and readied for our next guest. We also have routine inspections and treatments by our contracted exterminators to prevent such a thing from happening. Lastly, I cannot understand why you would not promptly report such a thing to the front desk let alone choose to sleep in such an environment, which in itself proves to be a malicious fabrication against this business. The peeling wallpaper is not as extensive as you report; however, the Clarion Inn is under new ownership and management and extensive renovations are planned with the most urgent projects being completed first. Lastly, the smell you have objected too is being aggressively addressed. All that being said we truly are saddened that you did not enjoy your brief stay with us. Clarion Inn Management
by A verified traveler
Posted 15 Dec 2023
If you stay here, and want to get some sleep, ask for a room that is NOT on the side of RT 70. it was just very noisy
Comment from Hotel Management
17 Dec 2023 by kamal, Hotel Management
Thanks for choosing to stay with us
by A verified traveler
Posted 19 Nov 2023
The rooms smelled musty. TV wasn't clear on how to work it. The outside could be cleaner. Other than that the stuff was very friendly. They could put together book of restaurant's and shopping for there guests why are in town.
Comment from Hotel Management
20 Nov 2023 by General Manager, Hotel Management
Thanks for choosing to stay with us, Kathleen! Glad you were happy with our staff courtesy and comfortable with the bed, though I am sorry to see you were not impressed with the other aspects of your stay because of the issues you mentioned. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. Thank you for taking the time to share your experience and to bring these matters to our attention.
by A verified traveler
Posted 14 Nov 2023 on Hotels
The room was clean. Heat didn’t work set off smoke detector?
Comment from Hotel Management
17 Nov 2023 by Arpita, Hotel Management
Thank you for taking the time to provide feedback on your stay with us. The Clarion Inn Management and Staff are sorry to hear that the heat did not worked in your room. you review is important to us and we will keep them in mind as we are always working to improve our guest experience. thank you for staying with us hopefully we could make your next stay better.
by A verified traveler
Posted 4 Sep 2023
The pool was nice, location was handy, staff were friendly.
Comment from Hotel Management
17 Nov 2023 by Arpita, Hotel Management
Thank you for taking the time to provide us with feedback on your stay. Your positive review of the pool, location and staff is very much appreciated. We look forward to earning a full five stars from you in the future. Thank you for staying with us
by A verified traveler
Posted 3 Sep 2023
No ice machines available in motel. Had to go to the dining room for ice otherwise, no issues.
Comment from Hotel Management
17 Nov 2023 by Arpita, Hotel Management
Dear matthewThank you for taking the time to share your experience with us at clarion inn Belle Vernon Your reviews are important to us and we will keep them in mind as we are always working to improve our guest experience. We look forward to earning a full five stars from you in the future. Thank you for staying with us
