Ratings based on 212 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Well maintained
by A verified traveler from Dover
Posted 8 May 2024
The Berkeley is a first class hotel in every way. It has been recently renovated with high quality furnishings. The cafe/bar area is cosy and fresh flowers abound.Quality art decorates the lobby. The staff is friendly and polite.The food is excellent
It is my favorite hotel in London.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 24 Nov 2023
Great experience!
by A verified traveler
Posted 22 Oct 2023
Such a treat to stay here. Highly recommend.
by A verified traveler
Turned into a farce
Posted 3 Jul 2023 on HotelsThe staff are fantastic, particularly the doormen. But repeated billing errors from restaurants and the cafe are concerning (Over $1,200) and on four occasions which had to be addressed. The big one which let them down, they checked us out in error while we weren't in the room (downstairs having morning tea) and removed all our luggage from room. Very red faced about it, but at this level an unacceptable blunder. While an apology was forthcoming, an offer of a gift of a cake was their idea of making amends. Disappointing.
by A verified traveler
Posted 14 Jun 2023
by A verified traveler from Buenos Aires
Posted 6 Jun 2023
by A verified traveler
Posted 24 Apr 2023 on Hotels