Ratings based on 356 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great rooftop bar, booked toors started right in front of the hotel
by A verified traveler
Posted 20 May 2024
Great location for walkability
by A verified traveler
Posted 3 May 2024
by A verified traveler from san marcos
Posted 7 Apr 2024
This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
by A verified traveler
Posted 28 Jan 2024
Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
by A verified traveler
Posted 29 Dec 2023
All perfect
by A verified traveler
Posted 26 Nov 2023
I absolutely love this hotel. The location is great. The dining options as well as the breakfast buffet are excellent. The hotel is situated on top of a very modern shopping center with high end stores. It also includes a grocery store, pharmacy, and a Starbucks. Mama Shelter has a very hip and sexy vibe in its interior design and excellent soundtrack that plays throughout the common areas. The stylish rooms are perfectly clean and comfortable with showers that are like a spa experience. Lastly, the staff was beyond fantastic!! They were very friendly, helpful, and professional; especially Jovanka and Radica at the front desk. This was my third time at Mama Shelter. I honestly can’t think of any reasonable criticism. I very much look forward to my next stay at this hotel.
Comment from Hotel Management
12 Dec 2023 by Mama Shelter Belgrade, Hotel Management
Dear Mihailo, thank you for being Mama’s guest. We are glad you had enjoyed Mama’s amazing atmosphere, location and unique design, nice room and delicious breakfast. We are also thrilled to hear that our staff has made your stay as perfect as possible. Mama’s great concept is based on young and perspective people who are eager learn. They are always doing their best to ensure that every guest’s need is satisfied. Jovanka and Ranica are sending you regards. We are looking forward your next stay with us. Mama You
by A verified traveler
Posted 26 Sep 2023
Loved the restaurants and bars that were walkable
Comment from Hotel Management
9 Oct 2023 by Mama Shelter Belgrade, Hotel Management
Dear Mary thank you for choosing Mama! We are glad to hear that your stay with Mama was satisfying. Looking forward your next visit. Mama You
by A verified traveler
Posted 25 Sep 2023
Excellent service, very welcoming front desk staff and delicious breakfast. They made sure to accommodate my requests on a short notice. Thank you!
Comment from Hotel Management
9 Oct 2023 by Mama Shelter Belgrade, Hotel Management
Dear Anastasiia, thank you for being Mama’s guest! We are more than glad to hear that everything went perfect during your stay with Mama. Thank you for mentioning Mama’s amazing staff, they are her pride and joy Looking forward to having you with us again soon. Mama You
by A verified traveler
Posted 9 Sep 2023 on Hotels
Comment from Hotel Management
26 Sep 2023 by Mama Shelter Belgrade, Hotel Management
Draga Nastasja, hvala na ovako lepoj oceni. Mama se nada da će Vas ugostiti ponovo. Mama You
