Ratings based on 6 Verified Reviews
3.2 Room cleanliness
2.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2019
its very calm place and no too much people around-
by A verified traveler from Pancevo, Serbia
Worst experience ever
Posted 26 Jul 2017The stuff was extremely rude, they gave us hard time and we didnt even end up getting the room. They didnt let us have the room even tho we paid for it. We got yelled at. STAY AWAY FROM THIS PLACE
Comment from Hotel Management
30 Jul 2017 by Danijela, Sales Department, Hotel Management
Dear Mr. Despinic,
Thank you anyway for choosing Dolce Vita luxury Suites for your stay in Belgrade.
Your comments are absolutely incorrect, impolite and even rude.
You made your reservation for Three bedroom apartment for 2 adults and 2 kids (9, 15 yrs old). The apartment was available for the date stated in your reservation.
On every single reservation made through Expedia is stated that the City tax is not included in the price, that it is payable upon arrival, per night, per person. This fee is payable to the city of Belgrade for all tourists, and it is never included in accommodation price. So, if you read your reservation confirmation again carefully, you will see that there was no fees that were "unexpected fees".
Our property has a few parking spots and garage and it is free of charge for all our guests.
But you forgot to mention in your comments that your family (2 adults + 2 kids) did not come alone as per reservation.
You came with a huge number of your friends and family members and demanded for all of them to park with us! And not just to park, but to stay with you in the apartment so all of them together with your family could prepare themselves for a wedding party! To relax from the trip, to use bathroom, to take a shower... And this was absolutely not acceptable for us...very reasonable...
You choose not to stay and leave because we did not accept 15 persons more to use the apartment and parking spots.
We have never had a kind of this situation with any of our guests before.
Your comments are completely false.
Dolce Vita Luxury Suites team
by A verified traveler
Posted 22 May 2018 on Hotels
Comment from Hotel Management
14 Jun 2018 by Dolce Vita Luxury Suites team, Hotel Management
Thank you for your stay and for taking the time to post your review.
All the best.
by A verified traveler from Zürich
Posted 21 May 2018 on Ebookers
Bad/Dusche waren sehr enttäuschend. Die Dusche war nicht zumutbar. Es lagen dreckige Badetücher herum.
by A verified traveler
Posted 27 Feb 2018 on Hotels
Comment from Hotel Management
14 Mar 2018 by Dolce Vita Luxury Suites team, Hotel Management
Dear Goran,
Thank you for taking the time to post your review.
Hope that we will remain your choice in future.
All the best.
by Man Kit
Posted 15 Jul 2017 on Hotels
Comment from Hotel Management
29 Jul 2017
Dear Man Kit,
Thank you for taking the time to post your review.
We hope we will remain your choice anytime business or pleasure brings you back to Belgrade.
All the best.
Dolce Vita Luxury Suites team