Ratings based on 612 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2022
An outdated facility, room was not very clean and the decor was dated. The beds were comfortable. The location to the University, Ulster Museum, and Botanical Gardens were exceptional. A healthy walk to city centre. The staff was kind and helpful. They allowed us to store our luggage for the day after we checked out.
by A verified traveler
Wouldn’t recommend 😕
Posted 10 Sep 2022 on HotelsIt was in a good location but the place was very dated. Carpet strip was coming through my husband stepped on it and cut his foot.
by A verified traveler
Weekend away
Posted 30 Aug 2022 on HotelsVery expensive hotel for the room we had. Then they charged us for parking which I thought was a bit of a joke. We paid €500 for 2 nights. The girl in reception was lovely.
by A verified traveler
Unsatisfactory experience
Posted 11 Aug 2022 on HotelsUpon arrival i was told there was no food available in the hotel so after a long tiring day, I had to go in search of dinner.
The room facilities left much to be desired with faulty media equipment and no air conditioning and the towels in the bathroom didnt look fresh and the soaps were part used.
All in all not a place I'd return to or recommend.
by A verified traveler
Dated
Posted 6 Aug 2022 on HotelsThe hotel is very dated and in need of an overhaul.
by A verified traveler
Disappointment
Posted 25 Jul 2022 on HotelsFriendly but not well groomed staff, hotel had no restaurant for evening meals or breakfast! This made it very inconvenient for my stay and had to make other arrangements to eat. Overall very poor and wouldn't recommend anyone to stay.
by A verified traveler
Mini getaway
Posted 10 Jul 2022 on HotelsThe best part of our stay in this hotel was that it was very accessible for us as we attended an event in the pub right beside the hotel.
When we walked into the hotel first we felt like it was dark, dingy & had an eerie atmosphere. The check-in was ok not much information was given to us. Then when we entered the room it looked dirty, old fashioned & had a weird smell. We felt that everything that was in the room was dirty - the kettle had limescale inside, carpet was worn, walls were dirty, water pressure in the taps in the bathroom were low.
The worst part of our stay was the price we payed for the car park. We payed £7 which converts to €10. Plus the check-out experience was not pleasant, there was no one at the reception desk when we approached it & the guy just asked for our room number & then asked for the money for the carpark - not a hi/hello how was your stay. He just looked unbothered & uninterested.
by A verified traveler
Posted 29 Jun 2022 on Hotels
by A verified traveler
Posted 28 Jun 2022 on Hotels
by A verified traveler
