Ratings based on 1,082 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Leeds

Posted 10 May 2024
Really great central location in the centre close to the bus station, shops and pubs 5 min walk into futher into the centre and visitor attractions. Great friendly helpful staff Clean rooms with all basic needs
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
5 out of 5
by A verified traveler

Posted 6 May 2024
It's a fantastic hotel staff are so friendly and helpful well be letting friends and family know about the hotel thanks you.
4 out of 5
by A verified traveler

Posted 5 May 2024
Location great. Hotel good, but dont pay over 225. Not a luxury property. Farely quiet when windows closed. Pillow stiff. Toilet handle has to be pumped to flush. Would stay again for location and ok for sleeping. But wanted another night and priced had jumped to 389...NOT worth that price!
3 out of 5
by A verified traveler from Cambridge

Posted 3 May 2024
Carpet dirty with numerous stains, room dated and washroom required new grout. Breakfast was good however and staff were friendly and accommodating.
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Staff were all nice especially the ones on the reception area.
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Very nice didnt change the towels on day 2 had to ring and ask for some
5 out of 5
by A verified traveler

Posted 23 Apr 2024
They have a room to store bags if needed, and that is extremely helpful.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Clean and well looked after hotel. Staff very friendly and helpful.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
perfect location-clean-easy parking-decent price