Ratings based on 377 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
No safe in the room.
No security internet for guests.
Had difficult to watch TV but the receptionist sent me a technician.
The breakfast was good/ excellent
My checked in and out was quite good.
by A verified traveler
Posted 15 Oct 2023
Comment from Hotel Management
17 Oct 2023 by AMANDA, Hotel Management
Prezada Sra. Gyselda,Obrigada por sua excelente avaliação.Esperamos que possa retornar em breve.Atenciosamente,Gerente Geral
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
27 Sep 2023 by AMANDA, Hotel Management
Prezado Sr. Miquel,Obrigada por ter escolhido o Ibis Styles Batista Campos.O esperamos em uma próxima oportunidade.Atenciosamente,Gerente Geral
by A verified traveler
Posted 19 Jun 2023
Had a great 6 night stay. Quality for a good price. Do ask for a stay in one of the bigger rooms. Staff very pleasant, polite and helpful. No gym, no pool, no dining options. Location good.
Comment from Hotel Management
19 Jun 2023 by AMANDA, Hotel Management
Dear Mr. Robin, We would like to thank you for choosing the Ibis Styles Batista Campos.Thank you for sharing your experience with us. Be aware that each guest's commentary is given extra attention so that we can achieve maximum excellence. We hope to see you soon.Sincerely, Amanda RibeiroGeneral Manager
by A verified traveler
short stay in Belem
Posted 18 Jan 2022 on HotelsThe hotel is well located for the things I wanted to do/see whilst in Belem. My room was huge with a large double and a single bed. Both room and bathroom were very clean but staff forgot to restock shower gel. Wifi worked well and breakfast was good.
Comment from Hotel Management
19 Jan 2022 by Mailson Oliveira, Hotel Management
We appreciate your evaluation.
We are very happy that your stay with us was satisfactory. Your comments regarding shower gel have already been transferred to the responsible sectors.
We hope to have you back soon.
by A verified traveler from Houston
Posted 30 Sep 2021
Cons :
1. WiFi was horrible in room 801. I had to open my door and stand in hallway to get signal. 3 days without WiFi. WiFi bad in reception/ restaurant area. I’m surprised I did not see this in previous comments. My phone worked just fine at other locations.
2. Very basic room.
3. Need bottle water.
4. Laundry was expensive, $15 for approximately 2lbs. I paid roughly the same in Fortaleza, Brazil. Perhaps that’s normal in Brazil.
Pros:
1. Great air condition, which is needed in Belem.
2. Hot water.
3. Nearby shopping mall with food court.
4. The night receptionist was helpful, also lady receptionist during day was nice.
5. Breakfast was pretty good.
Main complaint, no WiFi!
Comment from Hotel Management
2 Oct 2021 by Mailson Oliveira, Hotel Management
Good Morning Thomas!
Your comments are extremely important for the improvement of our services.
We sincerely regret what happened and the discomfort it caused.
We are available for future requests.
by A verified traveler
Comfortable hotel in good area
Posted 25 Mar 2020 on HotelsComfortable bed, decent shower and excellent A/C and a nice selection of food for breakfast including fruits, eggs, pastries, juices and good fresh coffee.
Good area of Belem close by good restaurants.
Comment from Hotel Management
25 Mar 2020 by MAILSON OLIVEIRA, Hotel Management
Dear
Thanks for your comments. We are always looking for improvements that turn your staying more delightful.
We aprecciatte your evaluation. Comments like yours help us to keep improving our services. We’ve already informed the responsible department so they can check your complain.
by A verified traveler
Posted 8 Jan 2020
Half the bed is hard and half is soft so you can choose the side you prefer.
Comment from Hotel Management
8 Jan 2020 by LUMA DE OLIVEIRA, Hotel Management
ostaríamos de agradecer o tempo e atenção dispensados em deixar seu comentário. Certamente são de grande valia para que possamos continuar trabalhando com excelência. É muito bom saber que sua estada tenha sido satisfatória e que nossa estrutura e serviços tenham atendido tão bem. Agradecemos a preferência pelo ibis styles Belém Batista Campos, reforçando que teremos sempre imensa alegria em recebê-la como hóspede. Atenciosamente Luma Oliveira Reservas.
by A verified traveler
Posted 24 Dec 2019 on Hotels
Comment from Hotel Management
24 Dec 2019 by Luma Oliveira Reservas., Hotel Management
Gostaríamos de agradecer o tempo e atenção dispensados em deixar seu comentário. Certamente são de grande valia para que possamos continuar trabalhando com excelência. São comentários como o seu que nos fazem buscar constantemente aprimoramento de nossos serviços a fim de servir nossos hóspedes com qualidade. Ficamos a disposição para futuras solicitações. Atenciosamente
by A verified traveler
Posted 4 Jul 2019 on Orbitz
The check in staff was very helpful and friendly. Alynne was great, she could tell we were tired after traveling all night and allowed us to check in several hours early. This allowed us to get the sleep we needed to make our trip to Belem more enjoyable.
Comment from Hotel Management
7 Jul 2019 by LUMA DE OLIVEIRA, Hotel Management
- Thank you for leaving us your feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read we fell short of your expectations about… We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details.
