Ratings based on 56 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2023
Clean, available parking, close proximity to restaurants and local grocery stores.
Comment from Hotel Management
4 Oct 2023 by Lina, Hotel Management
Dear Mrs. CarineGood Day!Thank you for your Feedback, Hopefully we will have the Pleasure of Welcoming you Back at the Xpress by Smallville SoonBest RegardsLina MasriCluster Assistant Reservations Manager
by A verified traveler
Posted 7 Jun 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Mazen Saab, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.
by A verified traveler
Posted 6 May 2023 on Hotels
by A verified traveler
Posted 12 Mar 2023 on Hotels
by A verified traveler
Posted 7 Mar 2023 on Hotels
by A verified traveler
Posted 21 Feb 2023
by A verified traveler
Posted 18 Jan 2023
Briken furniture. No keys for the door. VERY dirty floor and bed.
You better avoid it
Comment from Hotel Management
13 Feb 2023 by Super Mazen, Hotel Management
Thank you, Ms. Jacqueline, I met you in person, the problem was that you booked by mistake the wrong hotel.
by A verified traveler
Posted 24 Dec 2022
It’s wonderful and amazing
Comment from Hotel Management
17 Jan 2023 by Berthe Barakat, Hotel Management
Dear Valued Guest,Thank you for your super lovely Feedback!It is so encouraging to our management to receive positive comments about the hotel and the team members.Hope to receive you soon again and best wishes for 2023!
by A verified traveler
Home from home - the personal touch
Posted 13 Dec 2022 on HotelsI had a wonderful stay - the personnel were excellent - helpful, efficient and friendly -
the room was specious, exceptionally clean and comfortable, well appointed and modern, with a large balcony.
I also visited the larger Smallville hotel for a coffee and received excellent service
I would highly recommend the hotel to everyone.
Comment from Hotel Management
17 Jan 2023 by Berthe Barakat, Hotel Management
Dear Valued Guest,Thank you for your super lovely Feedback!It is so encouraging to our management to receive positive comments about the hotel and the team members.Hope to receive you soon again and best wishes for 2023!
by A verified traveler
Posted 13 Dec 2022
Nice basic hotel clean and very nice welcoming staff
Comment from Hotel Management
17 Jan 2023 by Berthe Barakat, Hotel Management
Dear Valued Guest,Thank you for your super lovely Feedback!It is so encouraging to our management to receive positive comments about the hotel and the team members.Hope to receive you soon again and best wishes for 2023!
