Ratings based on 151 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Convenient location
Posted 14 Sep 2023 on HotelsGreat breakfast. Clean room and excellent staff and service
by A verified traveler
Posted 21 Aug 2023
by A verified traveler
Posted 14 Jul 2023
I didn’t have a good experience in this hotel and I would not recommend it for anyone who cares about their health. I booked to stay for five days and was barely able to sleep through the first night due the mold issues in the AC vents. I had a sensitivity reaction and couldn’t breath properly, so I had to check out if the hotel earlier than the end of my stay. The receptionist was trying to convince me that black mold is a normal AC condition that did not affect health in any way. I have requested a refund for the rest of my stay and the receptionist told me that I had to contact Expedia and talk to them about the refund. When Expedia agents spoke with the hotel they refused the refund.
This hotel doesn’t care about their guests nor do they understand the effects of mold on health. Not recommended at all, there are better hotels in Beirut that are new and clean and will not cause any respiratory issues.
Comment from Hotel Management
15 Jul 2023 by Reservation Team, Hotel Management
Thank you for your review. Our front desk supervisor did inform you after checking with the maintenance department which they confirmed that it was not mold yet paint residue. Nevertheless, our front desk supervisor offered you to re-allocate to another room which not a suitable solution for yourself. We at Saifi Suites care about our guests and their health even though the hotel is running on a high occupancy all year long we are having on a daily base's preventive and ongoing maintenance.Should you which to discuss the situation with us please call +961 01 566 567
by A verified traveler
Great Hotel
Posted 6 Jun 2023 on HotelsGreat hotel and great location. Only issue that pillows were very soft and I am a side sleeper. Had to get pillows from outside.
by A verified traveler
Superb
Posted 23 May 2023 on HotelsI had a wonderful stay at Saifi Suites, Beirut. The rooms are spacious and very comfortable. An added bonus is the balcony. The staff is friendly. The location is in the downtown area and there are restaurants and shops close by.
by A verified traveler
Posted 13 May 2023
by A verified traveler
Posted 12 May 2023
Right in the centre of town. Good for sightseeing and local restaurants and bars.
by A verified traveler
Posted 3 May 2023
Everything was perfect, the facility the staff and the breakfast.We asked for an upgrade since we have VIP access and they welcomed us in the business suite.
by A verified traveler
Posted 19 Mar 2023
Tools are old a little bit
by A verified traveler
Posted 14 Jan 2023
The hotel is in a great location, a few steps and you're on Gemmayze street or a short walk to downtown or Achrafieh. Free valet parking, 24/7 electricity and wifi, great restaurant. Hotel staff are amazing, friendly and very helpful, the service was excellent. Highly recommend Saifi Suites - we will definitly return for our next stay.
Comment from Hotel Management
16 Jan 2023 by Reservation Team , Hotel Management
Thank you for your positive feedback We are glad that you enjoyed your stay with us and looking forward to welcome you again
