Ratings based on 479 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

A landmark hotel in need of internal facelist.

Posted 30 Sep 2023 on Hotels
The Mayflower is a landmark hotel. The exterior of the hotel is well maintained but the room neglected, particularly the bathroom and the shower. It needs major renovations.
Comment from Hotel Management
3 Oct 2023 by SS, Hotel Management
Thank you for you honest feedbackWe are working very hard on trying to maintain our standards. Hopefully upon your next visit, we will have finalized our renovations
4 out of 5
by A verified traveler

Posted 26 Jun 2023 on Wotif
The Mayflower was conveniently located for our needs but feels somewhat tired and needs a refresh in terms of some of the rooms we booked (our Junior Suite bathroom was very tired in particular, whereas the other room's bathrooms were much better). That said, the staff were always very helpful and the pub was a convenient spot to meet up and have a drink and the airport shuttle bus was a godsend for our party of six and all our luggage. Breakfast was okay (but not brilliant), although the evening meals were pretty sound and the proprietary beer decent. All in all we enjoyed our stay but there are better options in the same locale.
Comment from Hotel Management
26 Jun 2023 by SS, Hotel Management
Thank you for your feedback
1 out of 5
by A verified traveler from costa mesa

Posted 18 Apr 2023 on Orbitz
Comment from Hotel Management
22 May 2023 by SS, Hotel Management
Dear Mr. Mohler,We have received your rating and it seems you were not happy during your stay at The Mayflower Hotel.Could you kindly elaborate and give us a written and detailed feedback of what went wrong.
5 out of 5
by A verified traveler

Posted 26 Feb 2023
Sherif and the staff are amazing hosts. They make you feel like the mayflower is your home away from home. Anything you need or can’t find they will try and help you find it. An oasis of stability.
Comment from Hotel Management
27 Feb 2023 by SS, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Posted 2 Sep 2022
Hospitality is remarkable
Comment from Hotel Management
25 Oct 2022 by SS, Hotel Management
Thank you for your feedback
2 out of 5
by A verified traveler

Posted 14 Aug 2022
Just bad
Comment from Hotel Management
16 Aug 2022 by SS, Hotel Management
Dear Mr. Riad, Your opinion matters to us. Could you kindly let us know what bothered you during your stay with us?
4 out of 5
by A verified traveler

Posted 13 Jul 2022
Quite decent. Worth the money paid. The area around ut has changed a bit... kind of expected. Hamra street used to be more lively.
Comment from Hotel Management
22 Jul 2022 by SS, Hotel Management
Thank you for your comments.
3 out of 5
by A verified traveler from TUSTIN

Posted 5 Jul 2022 on Travelocity
Property was clean and is in good condition. Location is great, service and staff were super. The only complaint we have the AC was not working in July when temperature was above 30C.
Comment from Hotel Management
22 Jul 2022 by SS, Hotel Management
Thank you for your comments. A/C issues arise during summertime and we apologize for this. Rest assured that it is always fixed within the same day
5 out of 5
by A verified traveler

Posted 7 Dec 2021
Excellent service,
Comment from Hotel Management
30 Dec 2021 by SS, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2021