Ratings based on 324 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Excellent service. Excellent staff.
by A verified traveler
Posted 19 Mar 2024
Location in Hamra easy accessible to everything
Staff was very much helpful
Fatima at restaurant
Zainab at reception
Nedal security
And all others in reception and restaurant was excellent
Comment from Hotel Management
23 Mar 2024 by Hotel Management , Hotel Management
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Bilal HammoudFront Office Manager
by A verified traveler
Posted 29 Oct 2023
It’s in the middle of everywhere. Very convenient.
Comment from Hotel Management
30 Oct 2023 by Hotel Management, Hotel Management
Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Bilal HammoudFront Office Manager
by A verified traveler
Posted 21 Oct 2023
Very good
Comment from Hotel Management
23 Oct 2023 by Hotel Management, Hotel Management
Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Bilal HammoudFront Office Manager
by A verified traveler
Posted 29 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Hotel Management, Hotel Management
Dear Valuable Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jamil BakhosGeneral Manager
by A verified traveler
Bad Hotel
Posted 29 Sep 2023 on HotelsThe club lounge is out of service , the swimming pool is out of service . The reception is not very welcoming and friendly. Overall this hotel doesn’t deserve the amount of money we have paid
Comment from Hotel Management
2 Oct 2023 by Hotel Management, Hotel Management
Dear Mrs. Huda,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Jamil BakhosGeneral Manager
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
19 Sep 2023 by Hotel Management, Hotel Management
Dear Mr. Husam,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jamil BakhosGeneral Manager
by A verified traveler
Posted 13 Sep 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Hotel Management , Hotel Management
Dear Ms. Kholoud,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jamil BakhosGeneral Manager
by A verified traveler
Posted 13 Sep 2023
Comment from Hotel Management
19 Sep 2023 by Hotel Management , Hotel Management
Dear Mr. Ziad,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jamil BakhosGeneral Manager
by A verified traveler
Posted 24 Aug 2023 on Hotels
Comment from Hotel Management
25 Aug 2023 by Hotel Management, Hotel Management
Dear Mrs. Lama,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Jamil BakhosGeneral Manager
