Ratings based on 21 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Beijing China
Posted 25 Jun 2020
The staff at the Sunrise Kempinski were professional and delightful beyond words. From the front desk employees to Karen at the Brewery, all staff were friendly and helpful. Will definitely return to this stunning hotel again.
Comment from Hotel Management
28 Jun 2020 by Albert Rouwendal, general manager, Hotel Management
Dear guests, thank you for choosing yanqi hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at yanqi hotel Beijing. Yanqi hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at yanqi hotel Beijing again and having a good time with us!
by A verified traveler
Posted 31 Aug 2019
Comment from Hotel Management
5 Sep 2019 by Albert Rouwendal 总经理, Hotel Management
Dear guests, thank you for choosing the Sunrise Kempinski Hotel Beijing. The hotel is located beside the scenic Yanqi Lake. In order to bring you beautiful scenery and relaxation, you can stay away from the city. I hope to have the opportunity to provide you with a better experience. welcome next time.
by A verified traveler
Posted 23 Aug 2019
Check in is slow, the front desk staff is not so familiar with the computer system because they tap the room card 2-3 times, and they did not tell me where is the elevator, generally it is good. Will come back again
Comment from Hotel Management
26 Aug 2019 by General Manager of Albert Rouwendal, Hotel Management
Dear guest,
Greetings from Hotel !
Thank you very much for your feedback!
Your feedback will help us continuously improve our services, from “good to best” and provide our guests with a positive and memorable experience. We certainly hope that you may be welcome to return to Beijing Yanqi Hotel in the near future.
Thank you very much for giving us suggestions to improve our Front desk training. If there is anything we can do, in order to make your next stay more comfortable and enjoyable, please do not hesitate to contact us directly.
Warmest regards,
General Manager of Albert Rouwendal
by Minul from Dhaka, Bangladesh
Good Relaxing Vacation Spot
Posted 1 Dec 2015 on HotelsWe stayed for one night. It was good.
by A verified traveler
Posted 21 Nov 2022 on Hotels
by A verified traveler
Posted 10 Oct 2018 on Hotels
很不错的酒店以后有时间还会再次光顾
Comment from Hotel Management
1 Nov 2018 by Coral, Hotel Management
尊敬的客人，您好！感谢您选择北京日出东方凯宾斯基酒店。作为欧洲历史最悠久的豪华酒店集团旗下酒店，我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。很高兴您度过了一段美好的时光。期待您的下次光临！Maggie Wang 运营总监
by A verified traveler
Posted 7 Oct 2018 on Hotels
Comment from Hotel Management
1 Nov 2018 by Coral, Hotel Management
尊敬的客人，您好！感谢您选择北京日出东方凯宾斯基酒店。作为欧洲历史最悠久的豪华酒店集团旗下酒店，我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。很高兴您度过了一段美好的时光。期待您的下次光临！Maggie Wang 运营总监
by A verified traveler
不错的选择
Posted 23 Aug 2018 on Hotels服务态度非常好，尤其是前台接待，临湖房间风景秀丽
by A verified traveler
Posted 18 Aug 2018 on Hotels
酒店位置很好，订的湖景房，满眼湖光山色，晚上亮灯后更美。床很舒服，带了小孩，服务员把两张床拼在一起，超大，一家四口都👌，早餐也很丰盛，很愉快的一次入住
by A verified traveler
Posted 26 Mar 2018 on Hotels
