Ratings based on 87 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jan 2020 on Hotels
by A verified traveler
Great place
Posted 27 Jan 2020 on HotelsFantastic place and location. Staff was very helpful in making our stay in Beijing very comfortable. Beds were unbelievably very comfy.
Comment from Hotel Management
1 Feb 2020 by Larry LV General Manager Pan Pacific Beijing , Hotel Management
Dear Valued Guest,
Greetings from Pan Pacific Beijing,
Thank you for sharing with us your nice feedback. We are so pleased to read that we have a fantastic place and location.
Thank you,
Looking forward to welcome you back soon in our hotel,
Sincerely yours,
by A verified traveler from Singapore
Posted 15 Jan 2020
Service of the concierge and bellhop has been really good.
Comment from Hotel Management
16 Jan 2020 by Larry LV General Manager, Hotel Management
Dear Valued Guest, Greetings from Pan Pacific Beijing, Thank you for your feedback. Happy you have a great time in our hotel. Thank you for your trust, Sincerely yours, Larry LV General Manager
by A verified traveler
Recommended
Posted 8 Jan 2020 on HotelsNice hotel in convenient location with Starbucks right next door. English speaking just so do
Comment from Hotel Management
14 Jan 2020 by Larry LV General Manager, Hotel Management
Dear Valued Guest, Greetings from Pan Pacific Beijing, Thank you for your feedback. Happy you have a great time in our hotel. Thank you for your trust, Sincerely yours, Larry LV General Manager
by A verified traveler
Posted 29 Dec 2019 on Hotels
Comment from Hotel Management
30 Dec 2019 by Larry LV General Manager Pan Pacific Beijing, Hotel Management
Dear Valued Guest, Greetings from Pan Pacific Beijing, Thank you for your feedback. Happy you have a great time in our hotel. Thank you for your trust, Sincerely yours, Larry LV General Manager
by A verified traveler
Posted 27 Dec 2019 on Hotels
Comment from Hotel Management
28 Dec 2019 by Larry LV General Manager Pan Pacific Beijing , Hotel Management
Dear Jonathan,
Greetings from Pan Pacific Beijing. Thank you for your top score, we really appreciate your support. Thank you very much for your trust,
Looking forward to welcome you back soon in our hotel
by A verified traveler
Posted 19 Dec 2019 on Hotels
by A verified traveler
Posted 19 Dec 2019
Amazing stay, cleanliness and service wonderful. The staff at the front desk went above and beyond to help us with the booking of tickets to tourist attraction, changing of dates and refunding us. We indicated that it was for a birthday celebration and when we arrived to the room it was nicely decorated. We checked in and went out, by the time we came back they surprised us with a birthday cake in the room. Thank you for the wonderful stay!
Comment from Hotel Management
19 Dec 2019 by Larry Lv General Manager Pan Pacific Beijing, Hotel Management
Dear Valued Guest, Greetings from Pan Pacific Beijing, I am glad to read that you have a great experience in our hotel. I will pass your good message to our team. Thank you also for your nice words about our hotel location. Definitely we are looking forward to welcome you back soon in our hotel. Sincerely yours, Larry Lv General Manager Pan Pacific Beijing
by A verified traveler from SINGAPORE
Posted 7 Dec 2019
Accessible to metro within minutes of walk. Shopping malls and selection of restaurants nearby. Just a stop or 2 away from forbidden city and tiananmen Square.
Upgraded to a suite. Pleasant comfortable stay with family of 4. Staff service was great, even with last minute request for transport to great wall. Thanks for the arrangement.
Comment from Hotel Management
8 Dec 2019 by Larry LV General Manager Pan Pacific Beijing, Hotel Management
Dear Valued Guest,
Greetings from Pan Pacific Beijing,
I am glad to read that you have a great experience in our hotel. I will pass your good message to our team. Thank you also for your nice words about our hotel location. Definitely we are looking forward to welcome you back soon in our hotel.
Sincerely yours,
by A verified traveler
Posted 1 Dec 2019
Comment from Hotel Management
2 Dec 2019 by Larry LV General Manager, Hotel Management
Dear Valued Guest, Greetings from Pan Pacific Beijing, Thank you for your feedback. Happy you have a great time in our hotel. Thank you for your trust, Sincerely yours, Larry LV General Manager
