Ratings based on 261 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2018
by A verified traveler from New York, USA
Terrible hotel, the worst I ever experienced
Posted 18 Feb 2018
Pros: Nothing, I have to escape and cancel my visit Beijing early.
Cons: The place need new management or close down.
Location: Bad location the hotel located.
The WIFI is often off, computer keeps telling me there is no WIFI.
The TV displays are not clear, only few channels to choose.
No elevator to use. You have to carry luggages by stairs.
The soaps for clean your body are small as finger nails, hard to grab.
by A verified traveler from bristol
Disappointed with hotel
Posted 17 Feb 2018Well i never booked this hotel to begin with for my holiday, but had to transfer and was told it was an upgrade by expedia and had a view out of the window. But when i arrived there the building looked like it was being redone and in the lobby it was terrible, there were air conditioning systems everywhere and metal beams on the floor, there was alot of rubbish outside of reception and flooring falling apart in the lobby so i was already very disappointed and not happy. The staff didnt speak any english so language barrier was difficult, but once we got to our room there was no view out the window just bricks and rubbish and when using our shower it would flood everytime and when we were given new towels we even had one towel given to us ripped in half. We were very disappointed and would not recommend this hotel to anyone and also several times our key card didnt work so had to get staff to let us in our room, not worth booking with this hotel
by A verified traveler
Posted 5 Dec 2017 on Hotels
by Jing
Posted 25 Aug 2017 on Hotels
It's good for the price.
Recommended
for Everyoneby A verified traveler from Boston
So-so hotel but in a fantastic location
Posted 28 Apr 2017
Pros: Great location.
Cons: The service and cleanliness of the rooms, especially cleaning to get rid of smoke smell.
I've stayed at the Beijing Hutong Hotel (Zaoyuanju) many times over the past 8 years and it hasn't changed. It's a cheap hotel, with only so-so conditions (small rooms, sometimes smelly, bathroom doors that don't close, etc.), and few amenities except that it's in probably the best place in Beijing if you value being down a hutong that is right next to the metro and a stone's throw from the Drum Tower, with a lot of wonderful restaurants, coffee places, etc. The thing I noticed on my most recent trip, when I came with 5 family members, is that the staff has become increasingly unfriendly and difficult. They must have made a pact lately to try to be unhelpful to guests. They are surly, seem unhappy, and instinctively say NO if you ask them anything. If you speak Chinese, that helps, as it did for us. In the end, we were able to get what we needed most of the time (like changing a room when it smelled like a broken toilet) but if you need a fair amount of help or advice, and/or are picky about good service, this probably isn't your place.
by Daniel
Posted 9 Apr 2017 on Hotels
Did not stay pace was out of business, last min. Nighgmare to get another hotel
Recommended
for Everyoneby A verified traveler from australia
Close to subway
Posted 5 Apr 2017It was great location in old Beijing but the staff didn't help they cause a lot of problems when we had a tour as we booked else where. Bed was rock hard we were in a non smoking room how ever it stunk of smoke . Heating was good hot water was great.
Recommended
for Everyoneby A verified traveler
In nice hutong near attractions. English spoken
Posted 21 Feb 2017 on Orbitz
Pros: Clean and comfortable.
Location: Great location
In nice hutong near many attractions (drum and bell towers and shopping). Receptionist spoke great English which was helpful. Be careful as they charge you for what you use in the room (bottled water for example).
by A verified traveler
Horrible
Posted 18 Nov 2016 on HotelsHorrible horrible horrible horrible
