Ratings based on 297 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2024
Need door man service
by A verified traveler
Posted 10 Jul 2023
This place is really nice, clean and modern. I enjoyed those sculptures.
by A verified traveler
Trying too hard?
Posted 17 Feb 2023 on HotelsWe were excited by this unique hotel, especially for Beijing. However we must say that perhaps they’re “trying a bit too hard”. Too many remote controls in the room, an iPad for hotel services that didn’t work, a restaurant closed for renovation, the only bar in the hotel, not to mention the very upscale mall adjacent without a bar/lounge, and weak offerings for afternoon tea made the rather high price questionable
Comment from Hotel Management
23 Mar 2023 by Dany Lützel General Manager Hotel Éclat Beijing, Hotel Management
Dear Eugene,Thank you. Your comments have been noted, and we are planning for improvements to these issues in the coming months. I hope that we have the opportunity to welcome you back soon.Should you have any questions, do not hesitate to contact us directly.
by A verified traveler
Incredible experience
Posted 7 Jul 2020 on HotelsThe whole experience at the hotel was out of this world. We got pampered, got a tour of the place and its vast art collection, the room was beautifully themed (Harry Potter style!), And we could not get enough of the terrace and the private pool. By far one of the besr hotels we stayed at.
Comment from Hotel Management
9 Jul 2020 by Dany Lützel, Hotel Management
Dear Dror,
Thank you for taking the time to share your valuable feedback with us.
We are delighted to know that you enjoyed your stay and that the lagoon and terrace in your room, the convenient facilities and the art gallery feeling made your stay experience more memorable.
We will continue to strive in delivering quality service, allowing our guests to indulge in the best they deserve.
We look forward to your next stay with us in the near future.
Sincerely,
Dany Lützel
General Manager
Hotel Éclat Beijing
by A verified traveler
Impressive hotel with art collection
Posted 30 Dec 2019 on HotelsVery good hotel with Dali art collection.... I am impressed... better than both ritzcarlton in financial district and four seasons we have stayed this year!
Comment from Hotel Management
31 Dec 2019 by The GM of hotel, Hotel Management
Dear Guest,
Thanks for sharing your valuable comment with us.
Guest comments like your are paramount for allowing us to focus our attention where guests' feel it is necessary. Our hotel has warm service and good decoration and value for price. Ensuring all our clients leave satisfied is our goal.
We hope to have an opportunity to serve you again in the near future.
Sincerely,
Dany Lützel
General Manager
Hotel Éclat Beijing
by A verified traveler
Posted 16 Dec 2019 on Hotels
First time staying here - GREAT hotel! lots of interesting elements around hotel and in room. :) located in a mall and very convenient for food and shopping.
Comment from Hotel Management
31 Dec 2019 by The GM of the hotel, Hotel Management
Dear Guest,
Thank you for your stay with us at Hotel Eclat Beijing.
We are pleased to know that you appreciated the location of our hotel, and aspect of our hotel that is preferred by many of our guest. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you!
Dany Lützel
General Manager
Hotel Éclat Beijing
by A verified traveler
One of a kind
Posted 9 Dec 2019 on HotelsAfter more than forty years of world travel, I can say that this is one of the finest hotels I have ever stayed in. Everything from the room, the service, the amazing modern art, to the personal interactions was superb. Don't miss the opportunity to stay at this jewel of a hotel.
Comment from Hotel Management
31 Dec 2019 by The GM of the hotel, Hotel Management
Dear Guest,
Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience.
Many guests choose this hotel because of the are piece. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
We hope to have an opportunity to serve you again in the near future.
Sincerely,
Dany Lützel
General Manager
Hotel Éclat Beijing
by A verified traveler
Posted 12 Nov 2019 on Hotels
by A verified traveler
Posted 3 Nov 2019
Comment from Hotel Management
3 Dec 2019 by Dany Lützel General Manager Hotel Éclat Beijing, Hotel Management
Dear Expedia
We truly appreciate that you taking the time to leave us this wonderful review. It's our pleasure to be recommended by experience travellers like you.
Indeed, conceptualised as a contemporary art museum within a luxury hotel, Hotel Éclat Beijing offer showcases of several renowned contemporary art masterpieces. We are glad to hear that you have been inspired during your stay with us.
We look forward to welcoming you back and experience next time our highly soughed Miami Suite and experience more our ‘Luxury in Art” and “Art in Luxury” hospitality in the near future.
With my warmest and personal regards,
by A verified traveler from New York
Posted 16 Sep 2019
Great place to stay in Beijing. Filled with art and style.
Comment from Hotel Management
18 Sep 2019 by Yours sincerely, Dany Lützel General Manager Hot, Hotel Management
Dear John,
Thank you so much for leaving us this wonderful review. It’s delightful to learn that you enjoyed your stay.
Our guests are always attracted by the artwork in the hotel which includes the largest private Dali collection in China. Thank you again for your recommendation and your kind words will provide a good reference for other guests!
On behalf of the entire team at Hotel Éclat Beijing, we look forward to welcoming you again soon!
