Ratings based on 260 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
No air conditioning before May 1. Otherwise this property is fine.
by A verified traveler
Posted 29 Mar 2024
Convenient to subway and lot of dinning option near by.
by A verified traveler
Posted 13 Jan 2024 on Orbitz
The Good: Very clean! Staff is constantly cleaning (though unobtrusively). Breakfast is ample and slightly different each day, includes cold and warm food, and coffee/milks/juices. All three elevators run quietly and quickly. Nothing is broken anywhere. Simple toiletries are provided. There’s electric kettles in room and tea and instant coffee is provided (with a couple of mugs, and glasses in the bathroom). Bottled water is set out on guest floors (in addition to being replenished daily in rooms) and hand sanitizer is available all over. There’s plenty of staff available to assist, and they are friendly, courteous hospitality professionals who will quickly assist you with whatever you need or want.
The Bad: Not much! The maids will bang on the door to ask if you want your room cleaned, despite the do not disturb door hanger and turning on the privacy light. If this fails to rouse you they will call your room nonstop. This can be bad if you’re trying to sleep off jet lag.
The Ugly: Not the hotel’s fault, but the shopping center is undergoing renovations and no longer directly connects to the hotel, so you will have to go outside to access it. There’s no longer a Carrefour or 7-11.
Summary: Wonderful staff in a clean hotel that is a bit remote from the city center (but convenient for the airport). Would definitely stay again.
by A verified traveler
Posted 17 Nov 2023 on Hotels
by A verified traveler
Posted 17 Sep 2023
A very nice place to stay. Room is clean although it is not very large but has everything that travelers need. Customer services are excellent. The front desk even helped me to call a taxi.
by A verified traveler
Posted 30 Aug 2023
Extremely pleasant stay. Super friendly staff and great services and wonderful breakfast. Holiday Inn Huacai will always be my first preference hotel in Beijing, and strongly recommend it to friends and relatives
by A verified traveler
Posted 27 Jul 2023
by A verified traveler
Posted 30 Jul 2022 on Hotels
by A verified traveler
Will stay there again next time
Posted 20 Nov 2019 on HotelsOverall a nice hotel and very pleasant stay. Terrific location, very close to subway and so many great restaurants nearby.
by A verified traveler
Posted 3 Oct 2019
