Ratings based on 42 Verified Reviews

3.8 out of 5
83% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 May 2023 on Orbitz
Very nice and clean room! There is a nice desk and work station with many plugs. Bed is huge and bathroom is clean and spacious. TMOT was a little cold the first night( but there is no heat you can turn on. Cleaning lady is extremely helpful and friendly. One of the receptionists knew little about the surrounding.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2019 on Hotels
3 out of 5
by A verified traveler

Posted 24 Jun 2019
Smoking is prevalent in China, however, the hotel has adopted this smell throughout the building. Even on the non-smoking floors, you can still smell traces of it. I don't know if the non-smoking floors have individual air flitration systems that keep the air going into that room separate but I had to adapt to the smell since I was there for 20 days. My breathing machine ended up with the smell ingrained inside when I got back I could still smell the room where I was staying in. However, very friendly and helpful staff. Breakfast is decent but might want to try variety if staying there for longer periods of time. Beds are on the harder side but after getting used to it you will have a great nights sleep. Laundry and dry cleaning are comparable to the US and I was satisfied. The pool was closed. The food in the evening was good, but a little pricier like American prices. Good views, Internet was dependable only that you can't access certain sites because of the firewall in China. Staff attended to my needs immediately. Complimentary bottle water service goes a long way. Dont drink the water. Was unable to connect to the HDMI into the media panel for the TV to watch items from my laptop but I just accept that the remote and tv were in Mandarin. Great location and close to lots of restaurants and a mall.
2 out of 5
by A verified traveler from Singapore

Posted 24 Jun 2019
The property was indeed a 3 star property in China. overbook, but the night staff was very nice and helpful. Strong smell of paint or chemical in the room. very minimal amendity. looks OK clean. it is cheap though.
4 out of 5
by A verified traveler

Posted 25 Apr 2019
One king size bed cannot fit for three adult. In fact two queen size beds can fit better.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2018 on Hotels
2 out of 5
by A verified traveler

Posted 17 May 2017 on Hotels
Felt like typical Aloft other than the fact that the A/C was not working in the room. Room was consistently 80 degrees Fahrenheit. Asked for it to be taken care of while we were out of the room, but it was not addressed by time we returned hours later. Was exhausted and ended up just opening the window for the little gust of wind we could get.
4 out of 5
by A verified traveler

good business hotel

Posted 23 Apr 2017 on Hotels
Good business hotel. Had to ask to change room because the first I got smelled like an ashtray, but other then that I had a great stay
3 out of 5
by A verified traveler

not good location

Posted 10 Oct 2016 on Hotels
The pool was cold