Ratings based on 966 Verified Reviews

4.1 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Huntingdon

Posted 13 Jun 2024
Good location along with other hotels. Easy to park. Good-sized room. Friendly and helpful staff.
Comment from Hotel Management
14 Jun 2024 by Customer Service, Hotel Management
Philip, thank you for sharing your positive experience at Hampton Inn Chicago-Midway Airport! The team is delighted that the convenient location, ample parking, spacious room, and friendly team members made your stay enjoyable. We're looking forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Customer Service, Hotel Management
Jason, thank you for your excellent rating! The team at Hampton Inn Chicago-Midway Airport is delighted to know you had a great experience. We look forward to welcoming you back on your next visit!
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Professional And Friendly Front Desk Clerk. Also The Food Was Awesome. I Will Highly Recommend This Hotel. Thank You
Comment from Hotel Management
9 Jun 2024 by Customer Service, Hotel Management
Hello Mary,Thank you for your wonderful feedback! It's great to hear that our front desk team members and the delicious food made your stay enjoyable. Hampton Inn Chicago-Midway Airport looks forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 8 Jun 2024
The property is clean the breakfast was really good and had a good variety. Loved the shuttle srvice offered. The only thing I didn't like was the noise from other guest or possibly an employee talking outside my door at 530 am.
Comment from Hotel Management
8 Jun 2024 by Customer Service, Hotel Management
Ismelda, it is wonderful to hear you enjoyed the cleanliness of Hampton Inn Chicago-Midway Airport and the breakfast variety. The shuttle service is indeed a great convenience. We apologize for the early morning disruption you experienced. Your feedback is valued, and we hope it didn't detract too much from your overall stay. We're looking forward to welcoming you back soon!
3 out of 5
by A verified traveler

Posted 3 Jun 2024
We were assigned the worst room for our 4 night stay. It was adjacent to the lobby front desk and the breakfast buffet. The noise level was awful. Also, the beds were very uncomfortable. Disappointed to say the least, especially for the price!
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Cathy,Thank you for sharing your feedback. It's unfortunate to hear that your placement and accommodations did not meet your expectations. The experience you described is certainly not the standard we aim to provide. Your input will be considered as we continue to improve. We hope you'll give us another opportunity to better serve you in the future.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Jillian, thank you for your excellent rating! The team at Hampton Inn Chicago-Midway Airport is thrilled to know you had a wonderful stay. We look forward to welcoming you back in the future!
1 out of 5
by A verified traveler from Hampton

Posted 31 May 2024
My car was broken into in the middle of the night. I was awakened at 2 AM by the police. When I called downstairs to ask why the police were there, the attendant said ohhh they are here because your car was broken into! My question is why not call me and tell me that instead of having someone bang on my door and scare me out of my sleep. The other issue was, they ran out of coffee downstairs and when I asked about the coffee, the attendant so oh it's empty....(nothing else). I asked well are you planning to make some more? She stated, well I guess I can. Why have young immature people working nights? They need to be on day shift where they have guidance.
5 out of 5
by A verified traveler

Posted 29 May 2024
Easy to check in
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Salvador, thank you for sharing your positive experience at the Hampton Inn Chicago-Midway Airport. We're delighted to hear that the check-in process was easy for you. We look forward to welcoming you back soon!
4 out of 5
by A verified traveler

Posted 29 May 2024
Close of the airport
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
J. Asencion, thank you for sharing your thoughts. Hampton Inn Chicago-Midway Airport takes great pride in providing convenient access to the airport. We hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Denise, thank you for your wonderful rating of Hampton Inn Chicago-Midway Airport! The team is delighted you had a great experience. We look forward to welcoming you back soon!