Ratings based on 337 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
by A verified traveler from Uxbridge
Posted 1 Jun 2024
Smooth service through. Amazing area. Food bit expensive.
by A verified traveler
Posted 22 May 2024
Nice grounds, however been asking for receipt for stay for several days and they still have not sent it, probably an Expedia issue rather than the hotel….
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 5 May 2024
Brilliant place.
by A verified traveler
Posted 25 Mar 2024
My recent visit was marred by a significant oversight that significantly impacted guest experience. While the accommodations themselves were satisfactory, the failure of the hotel staff to mention a planned road closure leading to the hotel created unnecessary inconvenience for myself and fellow guests. This lack of communication led to wasted time and petrol as we struggled to find alternate routes.
Despite this issue, the hotel's ambiance and cleanliness were commendable. However, I would suggest a minor improvement in room amenities by providing tissues for guests' convenience.
In conclusion, while the stay at the willows training centre had its merits, the failure to communicate the road closure overshadowed the overall experience. I hope the management takes this feedback into account for future guest interactions.
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 19 Jan 2024 on Hotels
by A verified traveler
Posted 5 Dec 2023
Second stay here and was just as great as the first time! Shame about the breakfast £15 for buffet that had been sat under a heat lamp and gone stale and tough no fresh turnover of food.
